Case Manager

Must be comfortable traveling and doing in home visits, if not doing in home visits, will be working from home.

Must Travel within Erie County

HOURS: Monday through Friday 8:30 AM to 5 PM

Pay: $20.50 to $21.50

Will reimburse on gas!

JOB OVERVIEW: The Enrollment Broker travels throughout assigned county, working primarily in applicants' places of residence. Conducts intake visits for HCBS applicants and acts as a facilitator for the eligibility determination

JOB RESPONSIBILITIES:

1. Travels throughout assigned county, working primarily in applicants' places of residence

2. Conducts intake visits for HCBS applicants and acts as a facilitator for the eligibility determination process, providing assistance from the time individuals are identified as potential participants in an HCBS program to the time they are enrolled as participants or are terminated from the intake process

3. Presents and discusses the concept of HCBS programs, and advises applicants of their rights and responsibilities

4. Assists with application submission, including data entry of the Compass Application

5. Assists applicants with selecting an MCO or Supports Coordinators that best meet their needs, ensuring consumer control is maintained throughout the application process

6. Assists with developing relationships with community-based organizations, advocates and stakeholders to gather feedback on improving the application process and removing barriers to enrolling in HCBS waiver programs

7. Fosters and maintains relationships with parties serving our mutual consumers, including physicians, County Assistance Offices, providers, nursing homes and rehabilitation facilities

8. Facilitates the efficiency of the application process, ensuring any stalled cases receive extra attention and support

9. Attends regularly scheduled meetings

10. Reports on schedule availability at regular intervals

11. Performs other duties as assigned by management