Address
SalaryPosition
Career Counselor
Reports To
Career Services Manager
Department
Career Services
FLSA STATUS
Exempt
Primary Position Objectives
Responsible for delivering counseling services to assigned residential and non-residential students in personal and social development, career employment, and behavior. Provides individual and group counseling and crisis intervention to all students.
Position Responsibilities
Key Responsibilities
Brief Description of Duties
Administration
Procedures
- Contact assigned students prior to scheduled arrival to welcome them, and provide information about the center, reiterating behavioral standards and expectations, following the center script to ensure students are fully aware, ready and capable to successfully enroll and complete the program
- Meet and greet assigned arrivals at the designated time on the center or at the determined travel termination point, as assigned.
- Provide ongoing intensive interventions with students accumulating NIRs, unexcused absences, intervention case notes.
- Conduct and document an intake assessment, including student history, during the first 24 hours of enrollment. A copy of this assessment will be submitted to the Health and Wellness center for review and inclusion in the student health record.
- Provide ongoing structured, scheduled, and documented individual social development and adjustment counseling weekly during CPP (first 60 days) and monthly thereafter. Document sessions in case-notes.
- Schedule and conduct monthly group support sessions designed to identify and address specific issues, such as abuse, relationships, child care, homesickness, language and cultural barriers, etc.
- Ensures that each assigned student attends a group or enhancement program
- Provide support, collaboration with other staff, weekly contact with CPP students (first 60 days), establish and develop personal and career goals, ensure early separations (pre-90 days) are diminished.
- Establish positive interventions with individuals and groups of students performing positively, to include activities and interactions both on and off-center.
- Manage and monitor case load with frequent CTT and academic classroom visits to observe students, interact with staff.
- Collaborate with residential, recreation, career transition and instructional staff to case manage student progress, concerns and achievement of PCDP and other goals etc.
- Identify students who need more intensive services and referral to such services, ensuring intervention, implementation, and documentation of strategies to address personal issues, including mental health, medical issues, and English Language Learners.
- Ensure that maintenance of records of individual counseling sessions are documented in case notes in the RAP format: 1. The Reason for such session, 2. An Assessment, and 3. A Plan of action with appropriate follow-up.
- Ensure all documentation occurs same day as contact – exceptions are not the rule and kept to a minimum.
- Ensure all interventions (both positive and negative) are documented appropriately in case notes or counseling file, if appropriate
- Implement safeguards to assure that personal information about individual students, subject to the Privacy Act, and advising student of the same.
- Collaborate with each student to initiate a Personal Career Development Plan (PCDP), which shall document the student’s personal career goals, training needs, challenges, and progress and accomplishments throughout enrollment and the post-center Career Transition Period.
- Update student’s Personal Career Development Plan (PCDP) on an ongoing basis, in cooperation with appropriate staff, no less frequently than at each student’s regularly scheduled progress evaluation. The PCDP shall be updated and maintained using the Job Corps automated system. Students shall be provided copies of their PCDPs whenever changes are made to the plan and at separation.
- Ensures the availability of counseling services on weekends and in the event of emergencies.
- Provides support services, to include assisting with UA retrieval; conferring with parents, admissions counselors, career transition specialists, and social service agencies; and providing referrals to community resources, as appropriate.
- Know and stay current on industry certifications offered and requirements for attainment.
- Interact and share information with other departments and community resources, as needed and in accordance with Student Rights to Privacy and Disclosure of Information, to ensure the coordinated delivery of services to students, especially in assisting them to meet the rigor of the training program.
- Ensure that each student participates in ongoing evaluations, with appropriate staff, at least every 60 days.
- Provide each student with a schedule of individualized projects and activities to assist him or her in meeting the Career Success Standards in which a “Needs Improvement” rating is received on the CS-SET or ESP.
- Participate actively in Career Management Team (CMT) panels when students are being recommended for transition into CPD and CTR/CTS. Ensure PCDPs are updated, resumes are uploaded, transitional needs assessment are completed and referrals made, and ensure students’ job search strategies are recorded on PCDPs.
- Conduct and document UA retrieval efforts in CIS and forward UA occurrence documentation to student records. Assist the student in arranging return transportation, at the student’s request and expense.
- Monitor, encourage, support, and enforce center attendance rules.
- Assist students in requesting and obtaining approval of leaves and passes. Safeguard minor students in accordance with the limitations established by their parents or guardians.
- Ensures the safety, health, and security of students, staff, and property.
- Serves as a member of committees to review policies and procedures relating to the counseling program and the center’s operation as directed.
- Transports students to and from bus stations and other scheduled appointments when necessary.
- Works toward meeting performance management goals (OMS)
- Follow CDSS plan and Standards of Conduct system.
- Maintains good housekeeping in all areas and complies with safety practices.
- Complies with all DOL guidelines, OFCCP regulations, Job Corps notices and bulletins, and center policies and procedures.
- Models, mentors, monitors appropriate Career Success Standards.
- Conducts at least one enhancement group/club activity every two weeks and are the leader.
- Conduct weekly meetings with assigned mentee students.
- Helps students become more employable through continuous reinforcement.
- Participates in PRH mandated staff training. Failure to participate may result in disciplinary action up to and including termination.
- Collaborate with assigned cluster group team members (if assigned) to meet established goals.
- Performs other duties as assigned within the individual’s scope and capabilities.
Position Competencies
Key Competencies
Performance Standards/Results
Effective
Communication
- Presents information both clearly and concisely and regularly confirms correct interpretation of information.
- Very high standard of communication skills both written and oral for the presentation of facts and ideas.
- Written communication must be clear, concise, easy to read and comprehend.
Organization of Work
- Demonstrates the ability to handle several projects simultaneously.
- Implements the key principles of time management, task allocation and priority assignment in addition to personal organization.
- Continually seek ways to improve the service provided via development of professional skills and personal growth.
- Initiates and responds to suggestions for improving service.
Qualifications
Excellent written and verbal communication skills.
Proficiency with advanced Microsoft Office applications including Word, Power Point and Excel.
Experience
One year experience in counseling or related field.
Education
Bachelor’s degree, including 15 semester hours of instruction in social services-related instruction
Certificates, Licenses, Registrations
Valid State Driver’s License.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, arms, talk, and listen. The employee is occasionally required to sit; to use hands to finger, handle, or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.
This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required.
The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.
