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Form of workLifepoint Health has an opportunity for a Care Navigator - Population Health - Remote. Looking for candidates in Great Lakes area (Michigan, Illinois, Indiana, and Ohio)
The Care Navigator in Population Health provides direct patient support to patients attributed to the Clinically Integrated Network by serving as a patient advocate and navigator. The Care Navigator is responsible for assessing patient needs and assisting with the coordination of care across settings in accordance with population health initiatives. The Care Navigator will also support the execution of ACO/CIN strategic initiatives including primary care workflow/referral improvements, post-acute care coordination, and palliative care with an emphasis on care delivery, customer service and financial sustainability for these programs.
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.
Identify and assist patients within the network who are high or rising risk who are eligible for additional support and services.
Act as a patient advocate and navigator; initiate patient engagement and/or conduct comprehensive, preventive screenings for patients
Connect patients with network providers and facilities
Facilitate clear and direct communication of the patient care plan among the interdisciplinary treatment team providers, families, and patients; foster and maintain positive working relationships focused on shared goals.
Function as a coordinator and manage a defined health population across multiple care settings and for multiple physicians/health care providers or health plan counterparts.
Coordinate continuity of care across healthcare settings (inpatient/outpatient/community) to assure appropriate utilization of clinical and community resources.
Work collaboratively with primary care practices to offer individualized assistance with improving and maintaining quality patient care, particularly as it pertains to appropriate utilization of services and opportunities for more effective and efficient care.
Perform other duties as assigned.
Additional Information:
Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors.
Access to and / or works with sensitive and / or confidential information.
Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices.
BENEFITS:
At Lifepoint, our Mission of Making Communities Healthier extends to our employees. We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.
KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required.
Education: HS diploma required; Medical Assistant or higher preferred
Experience: Two years of experience in the ambulatory healthcare setting or healthcare call center. Ideal candidate will have prior experience in population health initiatives such as engaging patients telephonically to address chronic disease management, self-care management, and/or utilization of benefits.
Limited overnight travel (up to 5%) by land and/or air.
