Care Coordinator Supervisor

The Health Homes Clinical Supervisor and Quality Specialist works towards achieving the six core care management functions of the designated health home program. Works with and provides direct supervision to Care Coordinators to ensure the efficient and effective delivery of care management services. Provides oversight to their designated supervisees to ensure that all members meet the goals of their comprehensive patient/family focus plans of care. Assist with ongoing training and the identification of resources and referral to meet the needs of the clients. Will assist the Director in providing professional development opportunities for all staff.

Clinical Supervisor Responsibilities:

• The Clinical Supervisor will supervise and oversee the day to day activities of the Care Coordination team.
• The Clinical Supervisor will be expected to utilize all electronic database as required by the Health Homes of which the Bridge participates in.
• Participate in group and individual supervision as indicated by Program Director to ensure that the services for Health Home consumers are being rendered appropriately
• Initiate ongoing team meetings with Care Coordinators to implement and review goals, plans of care, comprehensive assessment, HARP, core services and timely documentation.
• Support training and team building for all staff.
• The Clinical Supervisor will be asking to service a caseload of specific individuals needing additional expertise and stabilization including AOT consumers who will be stepped down to Care Coordination.
• Address issues and concerns, which may arise for the client throughout they enrollment period within the Health Home program.
• Manage client centered, goal oriented data driven supervision.
• Provide ongoing monitoring to ensure that client charts and documentation are in compliance with City, State and Federal guidelines.
• Provide direct one to one and group clinical supervision for the Care Coordinators.
• Provide support around case conferencing and coordinate incident reporting procedures for program.
• Responsible for alerting or brining important follow up items to the Care Coordinators attention.
• Complete all weekly and monthly reports as required.
• The Clinical Supervisor is expected to have excellent interpersonal skills and great at both written and verbal communication to assist in staff development and implementation of services.
• Undertake any additional tasks and initiatives as assigned by the Program Director and/or Senior Director.

The Bridge is an AA/EOE

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person

People with a criminal record are encouraged to apply

Education:

• Master's (Required)

Experience:

• Behavioral Health Setting: 2 years (Preferred)
• Supervisory: 2 years (Preferred)

License/Certification:

• LMSW; LMHC (Required)

Work Location: In person