Job Description
Description:
Position Summary:
Essential Functions:
- Manage and support patients’ healthcare needs via phone conversations.
- Conduct and document visits by using several technology platforms and EHRs.
- Develop personalized care plans to address patients’ physical, mental, and preventative health needs.
- Coach patients to reach their care goals by following medical treatment plans that include healthy eating, physical activity, stress reduction, etc.
- Connect patients with resources such as nutritionists, nurses, and doctors who can also assist them in meeting their care needs.
- Prepare patients for appointments and procedures, and provide follow-up as needed.
- Coordinate some administrative aspects of medical record recovery, appointment management, and insurance claims.
- Review insurance plans and suggest tips to get the most from their benefits.
- Proactively suggest services or preventive screenings relevant to each patient.
- This opportunity allows you to care for patients from the comfort of your home. We will provide you with the equipment and software needed such as a desktop computer and headset for internet-based calls.
- Since we’re dedicated to offering our patients the best care experience possible, a wired, high-speed internet connection is needed, a private space free from noise that complies with HIPAA privacy laws, and an ergonomic workspace for your computer.
- This is a passive position, but some equipment setup is required.
- We are seeking full-time team members who can work Monday - Friday days.
- Wellbox leverages a productivity-based pay structure that pays based on your completed patient encounters.
- How much you earn is up to you. These encounters allow you to spend at least 20 minutes per patient.
- Must have an active Multistate LPN or RN License.
- Must reside and work in the continental US.
- Must have a minimum of two years of clinical experience.
- Experience in care coordination or care management, health coaching, and motivational interviewing.
- Hands-on experience and comfort with Electronic Medical Records.
- Experience using Microsoft Office products such as Teams, Outlook, and Excel.
- Comfortability using new technology and software while demonstrating proficient computer skills.
- Ability to stay flexible and quickly adapt to new processes, software changes, and priorities.
- Understand healthcare goals provided by the practice while monitoring, assessing, and recording patient progress against a care plan.
- Successfully execute motivational coaching to prevent and intervene in multiple diseases.
- Exercise initiative, judgment, organization, problem-solving, and decision-making.
- Collaborate well with medical staff, partners, and organizations.
- Facilitate patient access to community resources.
- Excellent verbal and written communication skills required.
- Perform care management and patient assessments.
- Awareness of resource, utilization, and care management best practices.
- A true passion for caring for patients and guiding them in their health journeys.