Car Wash Manager

We are seeking a highly organized and customer-focused individual to fill the role of Car Wash Manager. As the manager of our Car Wash facility, you will oversee daily operations, manage staff, and ensure exceptional service delivery to our customers.

Responsibilities:

• Supervise day-to-day operations of the Car Wash facility, including staffing, scheduling, and maintenance activities.
• Train, motivate, and lead a team of Car Wash attendants to provide efficient and high-quality service.
• Monitor inventory levels of cleaning supplies, equipment, and other necessary materials, and reorder as needed to maintain smooth operations.
• Ensure compliance with safety standards and regulations, including proper handling of cleaning chemicals and adherence to operational protocols.
• Address customer inquiries, concerns, and complaints in a professional and timely manner to maintain high levels of customer satisfaction.
• Implement and enforce company policies and procedures, including employee performance standards and customer service protocols.
• Analyze operational performance metrics and develop strategies for continuous improvement and cost efficiency.
• Collaborate with management to develop marketing initiatives and promotional campaigns to attract and retain customers.
• Maintain cleanliness and appearance standards of the Car Wash facility and surrounding areas.
• Perform administrative tasks such as record-keeping, payroll processing, and reporting as required.

Qualifications:

• Previous experience in a managerial role, preferably in the automotive service industry or related field.
• Strong leadership skills with the ability to effectively manage and motivate a diverse team.
• Excellent communication and interpersonal abilities, with a focus on delivering exceptional customer service.
• Knowledge of Car Wash equipment, techniques, and industry best practices is desirable.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Proficiency in basic computer applications such as MS Office suite and point-of-sale systems.
• Attention to detail and problem-solving skills to address operational challenges effectively.
• High school diploma or equivalent; additional education or training in business management or related fields is a plus.

Join our team and contribute to creating a positive and memorable experience for our customers at our Car Wash facility. Apply now and be part of a dynamic and rewarding work environment!

Job Type: Full-time

Pay: $52,000.00 - $76,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Niagara Falls, NY 14304: Relocate before starting work (Required)

Work Location: In person