Cannabis Delivery Dispatch

Please note: This is not a driver position.

We are an equal opportunity employer. All qualified applicants will receive consideration for

employment without regard to age, ancestry, race, color, religion, disability status, sex, gender,

sexual orientation, gender expression, gender identity, protected veteran status, or any other

characteristic protected by law.

Torrey Holistics; San Diego’s premier cannabis company is looking for a Cannabis

Delivery Dispatch for our growing store. The Delivery Dispatch candidate plays a critical role in

ensuring that deliveries are executed smoothly, efficiently, and with a high level of customer

satisfaction. Effective coordination, communication, and problem-solving skills are essential for

success in this position.

Responsibilities:

· Order Processing: Receiving and processing incoming delivery orders from customers or clients.

· Ability to multitask

· Route Planning: Efficiently planning delivery routes to ensure timely and cost-effective deliveries.

· Proficient in utilizing computers and adept with various systems

· Scheduling and Coordination: Coordinating delivery schedules with drivers, ensuring they are aware of their assigned routes and delivery times Answer customers’ questions about specific products/services

· Communication: Maintaining clear and effective communication with drivers, customers, and other relevant parties to provide updates on delivery status and address any issues that may arise. Effective coordination, communication, and problem-solving skills are essential for success in this position.

· Tracking and Monitoring: Monitoring delivery progress using tracking systems and resolving any delivery delays or problems.

· Problem-Solving: Quickly addressing any delivery-related issues, such as route changes, traffic delays, or vehicle breakdowns.

· Ability to work irregular shifts, including weekends and holidays

· Follow security protocols

· Cooperating with other departments

· Documentation: Keeping accurate records of deliveries, including proof of delivery and any relevant paperwork.

· Customer Service: Providing excellent customer service by addressing customer inquiries and ensuring their delivery needs are met.

· Safety Compliance: Ensuring that all delivery operations are conducted safely and in compliance with relevant regulations.

· Efficiency Improvement: Identifying opportunities to optimize delivery processes and improve overall efficiency.

· Inventory Management: Coordinating with warehouse staff to ensure the availability of products for delivery

· Reporting: Generating reports on delivery performance, including metrics such as on-time delivery rates and delivery accuracy.

· Training: Providing training and support to new delivery drivers to ensure they understand their responsibilities and follow delivery protocols.

· Adaptability: Being able to adapt to changing delivery demands, and unexpected circumstances, and prioritize urgent deliveries when needed.

Preferred skills and experience:

· Cannabis knowledge is preferred

· Some experience in retail, hospitality

· Must possess good communication skills

· Ability to work as part of a team in a fast-paced environment

· Ability to follow directions

· Strong organizational skills

· Physical Requirements:

· Must be able to do frequent bending, squatting, and kneeling

· Must be able to sit for at least 4 hour at a time

· Must be able to frequently lift and move merchandise up to 25 pounds

· Ability to work in a fast-paced environment

· Must be able to work: days, nights, weekends, and holidays

Requirements:

· Be able to work irregular shifts, including weekends, night shifts, and holidays

· Proficient in utilizing computers and adept with various systems

· Must be at least 21 years of age

· Must be authorized to work in the U.S.

·

Please note this job description is not designed to cover or contain a comprehensive listing of

activities, duties, or responsibilities that are required of the employee for this job. Duties,

responsibilities, and activities may change at any time with or without notice. Employees will be

expected to cross train in other areas to perform other job duties when applicable.

Job Types: Full-time, Part-time

Pay: From $16.85 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 4 hour shift
• On call

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person