Campus Safety Officer (On Call)

The Claremont Colleges Services (TCCS) is the central coordinating and support organization for a highly regarded cluster of seven independent colleges known as The Claremont Colleges. TCCS, with about 300 staff members, provides exceptional shared services to 9,000 students, and almost 3,600 faculty and staff. TCCS staff work in both student-facing services as well as administrative and operational services. Our numerous departments are located throughout The Claremont Colleges campus in the beautiful city of Claremont, California.
ABOUT THE POSITION :
Campus Safety Officers are the primary crime prevention, security patrol, and first responder roles for The Claremont Colleges. Campus Safety Officers are committed to protecting and serving the community of the member institutions and The Claremont Colleges Services with courtesy and respect for every individual's dignity and legal rights. Officers are expected to be very visible in the community and must carry themselves in a way that projects confidence, goodwill, and honorable behavior at all times. These are emergency response positions and at any time may be required to immediately respond to security, safety, medical, life-threatening, or other urgent situations. Once dispatched or upon encountering issues on campus, this position is the primary link between people on the TCC campus and the Campus Safety Dispatcher.
ESSENTIAL FUNCTIONS
The following are the fundamental duties and responsibilities of this position which the incumbent must be able to perform to fulfill the purpose and requirements of this position.
Crime Monitoring, Prevention, and Response
Ensure the protection of property and community members and the best environment for their safety through proactive and timely performance of duties. Patrol the campuses and anticipate and intervene in potential and actual incidents where persons and/or property may be at risk of harm or damage.
At all times be alert and aware of surroundings and conduct self with strong integrity, maturity, and dependability.
Use exceptional judgement to determine when to convey authority. Practice de-escalation of conflict and potential danger, and compliance communications as a first resort.
Conduct routine patrols driving a utility cart or automobile, riding a bicycle, and/or walking.
Conduct security checks of premises and facilities to ensure use and access by appropriate individuals.
Use exceptional tact and judgment. Be courteous and respectful in all interactions. Conduct self with strong integrity, maturity, and dependability. Uphold a high standard of behavior, safety, and sensitivity to cultural diversity.
Respond and ensure that unauthorized individuals leave the premises. May require limited use of force, as authorized by law.
Respond immediately and at any point while on duty to non-emergency and emergency calls and incidents.
Perform event security duties, including monitoring and guiding contract security personnel, checking identification, controlling the flow of alcohol, monitoring attendees' behavior, and other general safety issues.
Provide safety escorts to students, faculty, and staff.
Obtain and maintain knowledge of applicable municipal, state, and federal crimes and the policies of the member institutions of The Claremont Colleges and enforce as needed.
Coordinate and guide responding police and fire/paramedic units in person, by phone, or wireless radio.
Understand, follow, and promote proper department protocols and procedures. Uphold a high standard of behavior, safety, judgment, and sensitivity to cultural diversity.
Emergency Support & Response
Assist with building evacuations and maintaining order in the event of an emergency.
Triage medical calls and administer basic first aid, CPR, AED, and NARCAN when necessary.
Administrative & Other Duties
Report crimes and violations of the regulations of The Claremont Colleges, verbally and in writing, to proper authorities.
Campus Security Authority : The Campus Safety Officer is designated as a Campus Security Authority under the Clery Act, whose primary responsibility is to "report allegations made in good faith to the reporting structure established by the institution." Within The Claremont Colleges Services (TCCS), the reporting structure is the TCCS Campus Safety Department.
Perform other related duties as assigned.
Work Schedule : At hire, these on-call positions may work a maximum of 19 hours per week. Annual training with the Campus Safety department will be required to maintain on-call status. When called to work, these positions will work specific events or will be assigned to specific dedicated posts in 4-6-hour shifts. This position will be on-call for events and dedicated positions throughout the campuses. The On-Call Officer must be available for at least two shifts per month, as needed, to maintain on-call status.
COMPENSATION
Pay : The pay rate for this position is $22/hour.
Benefits : Due to the on-call nature of this position it is only eligible for the following benefits: California Sick Leave, workers' compensation, disability, Medicare, and social security, subject to the terms and conditions in the plan documents/policies.
ABOUT YOU
Required Qualifications: The following qualifications are required to perform the essential functions of this position, or the individual must demonstrate how the essential functions will be performed (with or without reasonable accommodation) using other qualifications not listed below.
Education/Training : A high school diploma or the equivalent.
Experience : None required, however there is a strong preference for at least one year of experience in a similar environment. Preference for:
At least one year of experience performing safety and/or security patrol services to deter criminal activity at a licensed security department.
Experience conducting investigations and writing incident reports or law enforcement initial crime reports.
Experience with public safety Computer-Aided Dispatch (CAD) and Records Management Systems (RMS) is highly desirable.
Certifications/Licenses:
Current State of California Bureau of Investigative & Security Services (BSIS) Guard Card certification must be valid at time of hire.
Valid driver's license and a driving record acceptable to TCCS's automobile liability insurer.
Current Heartsaver First Aid/AED/CPR cards and proof of certification. The department will provide certification if the applicant does not have it.
Completed baton and OC pepper spray permits per AB 2880. The department will provide certification if the applicant does not have it.
Competencies :
Exceptional interpersonal and customer service skills are critical for this position, including strong ethics, maturity, tact, adaptability, and awareness of the audience.
Strong leadership skills and ability to think critically and maintain composure in high-pressure, crisis, and adverse situations, or if subject to disrespect or aggression.
Analyze complex and urgent situations quickly and objectively and determine proper courses of action to be taken.
Multi-task, prioritize, and manage time effectively in a fast-paced environment.
Maintain confidentiality.
Proficient English language skills, including reading, writing, understanding, speaking, and following directions.
Use a portable radio, tablet, computer, camera, and other related technologies.
Ability and willingness to work overtime hours when necessary.
Train, inspire, and guide all staff assigned to the team.
Treat all people with fairness, equality, and respect. Create and maintain a positive and respectful work environment, free of fear and intimidation.
Always demonstrate and promote integrity and the highest standards of professional conduct, with sensitivity for the perception of security/law enforcement personnel in a culturally diverse and socially aware environment.
Be sensitive to and embrace cultural, religious, ethnic, and lifestyle diversity.
Establish a professional and courteous working relationship with individuals from all The Claremont Colleges campuses and external agencies.
Physical Requirements:
Satisfactory results on the following post-offer pre-employment test(s):
Drug and alcohol screening test
Sedentary work that primary involves sitting and standing:
Constantly Frequently Occasionally Never
Active work that primary involves standing and walking:
Constantly Frequently Occasionally Never
Light work that involves moving objects weighing up to 10 pounds:
Constantly Frequently Occasionally Never
Medium work that includes moving objects weighing up to 25 pounds:
Constantly Frequently Occasionally Never
Medium work that includes moving objects weighing up to 40 pounds:
Constantly Frequently Occasionally Never
Heavy work that includes moving objects weighing up to 50 pounds:
Constantly Frequently Occasionally Never
Operate a computer or other work requiring repetitive movement of wrists, hands, & fingers:
Constantly Frequently Occasionally Never
Operate a street legal golf cart, a company automobile, or other heavy machinery:
Constantly Frequently Occasionally Never
Read or write electronic or printed materials:
Constantly Frequently Occasionally Never
Communicate verbally in person, by phone or another device:
Constantly Frequently Occasionally Never
Moving body into different positions to work down low, overhead, or outward:
Constantly Frequently Occasionally Never
Work involving climbing ladders, stairs, scaffolding, or similar:
Constantly Frequently Occasionally Never
Work in various environments including low, high, tight, low-ventilation, or confined spaces:
Constantly Frequently Occasionally Never
Work indoors in climate-controlled spaces:
Constantly Frequently Occasionally Never
Work outdoors in various weather conditions:
Constantly Frequently Occasionally Never
Work in a noisy environment:
Constantly Frequently Occasionally Never
Wear:
Uniform Work or Non-Slip Shoes Personal Protective Equipment
TO APPLY
Applications are only accepted through our applicant portal at https://theclaremontcolleges.wd1.myworkdayjobs.com/TCCS_Careers .
Additional Materials : Please have the following items as a Word or PDF file ready to upload to complete your application:
Resume (required)
To view additional information and to apply, visit https://theclaremontcolleges.wd1.myworkdayjobs.com/en-US/TCCS_Careers/job/Claremont/Campus-Safety-Officer--On-Call-_REQ-6412
Equal Opportunity Employer:
TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim to have the best available person in every job. TCCS prohibits discrimination based on race, color, religious creed (including religious dress and grooming practices), gender (including gender identity and gender expression), national origin or ancestry, genetic information, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding), military or veteran status, and status with regard to public assistance, or any other basis protected by federal, state or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics, or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.
jeid-89d738b0c3cce34b93294df833c7bf76