Campus Operations Coordinator

EF High School Exchange Year is seeking positive, energetic, and responsible individuals to work with international high school exchange students at its Welcome Days program held on the EF Academy campus in Thornwood, NY. Welcome Days provides participants with a memorable New York City experience, valuable communication skills, and strong bonds with other exchange students before they embark on their high school exchange year.

The ideal candidate:

• Is comfortable liaising with facilities staff, ensuring that the needs of the program are met and that relationships are maintained
• Has an exceptional ability to assess interpersonal dynamics between staff for the purpose of building cohesive teams
• Has a high emotional intelligence
• Is highly organized and has experience working with a large-scale student program
• Enjoys problem solving, is solutions-oriented and remains calm in fluid situations
• Proficient to Advanced skill level in Microsoft Suite, especially Excel
• Is able to work with many stakeholders, while putting the needs of the program first
• Is solutions-oriented in managing a time-sensitive workload
• Has experience working with and managing a predominantly intern-level staff
• Is enthusiastic, patient, creative, flexible and has a great sense of humor
• Is an exceptional team-player and enjoys working with dynamic colleagues
• Is equipped to work late hours (past midnight) 1x per week or more

Main responsibilities of the Campus Operations Coordinator include communicating program needs with facilities staff and campus partners, managing rooming assignments and space bookings, handling the distribution of all keys, meal planning, assisting with oversight of student transportation on arrivals/departures and NYC trip day, ensuring that the campus is ready for each group of students, and helping all staff feel supported in their roles. Must have valid driver’s license and be comfortable driving a minivan and 15-person van.

EF Welcome Days is broken up into six (6) sessions and includes Senior Staff and all-staff trainings as detailed below.

Senior Staff arrivals: July 8

Senior Staff training: July 9-11

All-Staff Training: July 12 - July 16

Week 1: July 17 - July 20

Week 2: July 24 - July 27

Week 3: July 31 - August 3

Week 4: August 7 - August 10

Week 5: August 14 - August 17

Week 6: August 21 - August 24

Staff departures: August 25

The Campus Operations Coordinator position is a part of our Senior Staff, who are collectively responsible for the smooth operation of a fast-paced and ever-changing summer program. All Senior Staff candidates must be available for the full duration of our summer season.

The Campus Operations Coordinator is estimated to work around 45-60 hours per week at $17/hour, with any overtime hours being paid at time and a half. All summer staff are responsible for their transportation to and from the Welcome Days location and are provided room and board for the duration of the program. All staff are required to complete two online training modules to familiarize themselves with the EF High School Exchange Year program and attend a training prior to students’ arrival.

At EF Education First, we believe that the world is better when people try to understand one another. Since 1965, EF has helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves.