Call Center Scheduler - Full-Time (Hybrid*)

Call Center Scheduler - Full-Time (Hybrid*)
Highly Competitive Hourly Rate!

Great opportunity to join our expanding practice and be part of our commitment to bringing empathy, compassion and a remarkable imaging experience to the communities we serve! Princeton Radiology Associates is a physician group practice providing diagnostic imaging services at ten imaging centers and two hospitals in New Jersey.

Princeton Radiology Associates is currently seeking an experienced full-time Call Center Scheduler to work at our Call Center located in Princeton.

*Hybrid eligibility will be considered upon completion of a minimum of six (6) months of continuous employment as a Scheduler working on-site at the centralized scheduling Call Center in Princeton with a satisfactory performance record, including meeting required performance, punctuality and attendance standards. Hybrid work schedule will require working in the office every Monday and one additional day during the week at the centralized scheduling Call Center in Princeton.

Summary of Position:

The Scheduler is responsible for scheduling appointments for all modalities for all of our imaging offices. ​ Position supports a high volume of calls as part of our centralized scheduling team.

Responsibilities:

· Screen patients for all procedures by obtaining necessary required medical information either from the patient or physician.

· Ensure the accuracy of patient demographic and insurance information.

· Inform patients of exam preparations, precertification requirements, and directions to the appropriate imaging office.

· Respond to same day procedure calls according to established procedures.

Qualifications:

· High School Diploma or GED required.

· Two years medical office related work experience required.

· Must be able to work Monday through Friday 9:30am-6:00pm and one Saturday monthly 8:00am-12:00pm.

· Once eligible for hybrid work schedule must be able to work the hours stated above and must be able to work in the office every Monday and one additional day during the week at the centralized scheduling Call Center in Princeton.

· Demonstrated proficiency with computer technology and medical terminology.

· Ability to handle multiple tasks on a timely basis and work in a team environment.

· Excellent verbal and written communication skills.

· Demonstrated ability to speak effectively and present a pleasant, professional demeanor/image during telephone conversations or in person.

· Adherence to follow established procedures and make sound decisions based on those procedures.

· Ability to handle sensitive and confidential information according to policy.

Princeton Radiology offers competitive compensation with a comprehensive benefits package, featuring health, dental & vision insurance, company-paid life and long-term disability insurance, generous PTO (increases with years of service), sick time and 401k profit sharing plan with company match and profit-sharing contribution.

For more information regarding Princeton Radiology, visit our website at www.princetonradiology.com

We regret we are unable to respond to each resume received. Only those selected for an interview will be contacted. No phone calls or agencies please.

Princeton Radiology Associates is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient
• Private practice

Medical specialties:

• Radiology

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• After 6 months of continued employment on-site in the Princeton Call Center, are you able to work in the office every Monday and one additional day during the week?
• Are you able to work Monday-Friday 9:30am-6:00pm and one Saturday monthly 8:00am-12:00pm? This is the work schedule on-site and when eligible for the hybrid schedule.
• Do you understand that this position is NOT a 100% remote working position?

Education:

• High school or equivalent (Required)

Experience:

• medical office related (scheduling patients) work: 2 years (Required)

Work Location: Hybrid remote in Princeton, NJ 08540