Call Center Representative

Are you a genuinely happy and positive person, who loves to engage with others?

Can....Do You put others first when it comes to customers, coworkers, and the company goals?

Do you love helping people, but are tired of controlling bosses or managers that get in the way of you doing your job?

Can you follow the process to create great customer experiences?

Wouldn't it be nice to still work on a team, but also use your natural ability to carve your own way??

Would you like to work with other people who actually value your ideas, efforts, and what you say?

How about the flexibility of work hours, but still having the chance to grow and develop over time?

At Kanga-Roof, we invest in our people and look for ways to reward them and help them grow. We ONLY hire rock stars. So if you want to join the band, keep reading...

Here is what we believe it will take to do this job well.

• Be organized and a great communicator.
• Be a master of schedules and details.
• Work in a high-energy, sometimes noisy environment.
• Be a key part of a great team.
• Be committed to your team, goals, and your clients.

Here's what you'll be doing:

• Answering incoming calls and directing them to the appropriate person.
• Take client inquiries and turn them into appointments for the sales team.
• Inputting client data into our CRM.
• Make outbound calls to clients and potential customers.
• Note - Some remote work is possible but this will be primarily an in-office position.

Here's the skinny on the pay and benefits.

This is a flexible part-time position 18-26 hours per week, that pays hourly $18-22 per hour with some performance incentives. Pay is weekly direct deposit.

If at some time in the future, you transition to a full-time position, we offer paid time off, sick days, 401K, Health, Dental, and more.

Why we do what we do....

Even though technically we are a roofing contractor, we see ourselves as a service company that takes pride in finding a better way to serve our clients and our team. This is the founding principle of Kanga Roof. This has led us to the following:

Our Vision is to help our clients make every roof last as long as possible. To do that we only want to hire the right people who identify with our core values which are:

Take Ownership - this means taking an "I got this attitude" with no excuses.

Integrity - we are honest in all we do. We walk our talk. We do the right thing even if it hurts

We Care - Super Important...we care about our team, our clients, and our company. If caring and service isn't hard-wired in you this is not the place for you to work.

Quality Counts - There is a right way to do things, and that's how it gets done, no shortcuts ever.

Focused on Improvement - Must be enthusiastic about learning and growing as a worker and more importantly as a person.

Always Finish Strong - Once we see the finish line full steam ahead...

If you've read this far there's a good chance you're our kind of person, and we're your kind of company. If yes, please apply for the job.

Next Steps:

• Apply below.
• There will be a short (5-10 minute) phone or video conversation to make sure we both want to move forward.
• Next, we'll have an in-person meeting, and then if we are all on the same page you can get signed up and go to work.