Address
Form of workDescription
We're looking for a Call Center Representative, working in Banking/Finance industry in Phoenix, Arizona, United States.- Support and handle potential claimant inquiries and claims.
- Responsible for answering inbound and outbound calls, processing email, chat and callback interactions.
- Answer calls and address caller inquiries as needed. Route calls as needed to appropriate resources.
- Perform research using available resources as needed to provide required information to callers.
- Identify and escalate more complex issues to the research team
- Complete necessary administrative work as needed and complete call logs accurately
- Other projects as assigned by supervisor.
