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SalaryUR Medicine Finger Lakes Health is seeking a Call Center Operator to join us team on a per diem basis. Previous CALL CENTER experience is not required but is preferred. Seeking energetic candidates with the passion to serve their own community. Seeking candidates that thrive in a fast-paced environment.
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- High School Education
- Business or Office assistant degree
- Experience as a switchboard operator
- Requires a sensitive and reassuring approach to patients.
- Demonstrated ability to deal with the public in a professional and courteous manner, handle confidential information with discretion.
- The ability to perform multiple functions during stressful/busy periods in a calm and professional manner.
- Demonstrated ability to enhance the spirit of teamwork through effective role modeling.
- Excellent interpersonal skills
- Experience dealing with patients and/or emergency situations
POSITION SUMMARY:
Under the supervision of the Director of Security, operate a Meridian I Telephone System console, performs duties with a 24-hour answering service, paging system, and emergency response center. Carries out general clerical duties. Provides exceptional customer service in a courteous and professional manner. Greets customers consistent with Healing Environment standards.
QUALIFICATIONS:
EDUCATION:
Minimum:
Preferred:
LICENSE:
PROFESSIONAL CERTIFICATIONS:
WORK EXPERIENCE:
Preferred:
SKILLS:
Minimum:
Preferred:
Salary Range: $17.14-$18.75
Location: Finger Lakes Health · Call Center
Schedule: Per Diem, Available All Shifts
