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Form of workJOB SUMMARY
Assist and maintain smooth and effective daily operations of The Twisted Spokes Café at The Bexley Club. Assist the Café customers with food and beverage orders and assist with daily kitchen tasks. Assist Lodge Management as needed within the Clubhouse.
EXPERIENCE & EDUCATIONAL QUALIFICATIONS
- Minimum Education: High School Diploma or GED Equivalent
- Valid driver's license.
KNOWLEDGE & CRITICAL SKILLS
Must have a working knowledge of applicable company policies, procedures, state licensing standards, and must be familiar with accreditation expectations, including, but not limited to:
- Ability to enforce rules, regulations and policies with tact, firmness and impartiality and to resolve problems or concerns.
- Ability to deal with people effectively, courteously and enthusiastically.
- Must possess excellent customer service skills and be able to establish and maintain good customer relations.
- Ability to establish and maintain effective and congenial working relationships with other employees.
- Requires some knowledge of the materials, methods and equipment typically used in recreational work and clean up duties.
- Ability to understand and follow simple, oral and written instructions, and to communicate clearly and concisely.
- Ability to learn new tasks.
- Must possess some knowledge of computer and POS systems.
- Sufficient physical strength and agility to perform assigned tasks.
- Ability to comply with work schedules.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Meet and greet new and existing customers with exceptional service.
- Assists in implementation and maintains all kitchen systems.
- Assists in maintaining current kitchen templates, staff files, ordering and production targets, etc.
- Ensures compliance with inventory procedures.
- Maintains food quality standards for the restaurant. Implements all phases of food procurement, production and service, including, inventory and ordering, storage and rotation, food preparation, recipe adherence, plate presentation, and service and production time standards.
- Conducts daily line checks and ensures that clear feedback is provided to the entire kitchen team, including staff and management.
- Conducts monthly housekeeping, food safety and sanitation and facility reviews personally to improve restaurant standards of kitchen team and to correct deficiencies on a timely basis.
- Ensures the cleanliness of the kitchen by maintaining to specified standards, passing Health Department audits with a 90% or better.
- Ensures that the kitchen staff and other team members avoid cross contamination, improper food handling and/or storage practices, etc.
- Participate and assist with the operations, special events and activities of the Twisted Spoke Café.
- Assist management and team as required.
- Responsible for opening and closing responsibilities of the Twisted Spoke Café.
- Maintain a spotless appearance of the Twisted Spoke Café at all times.
- Clean and bus tables in the dining area and patio areas.
- Maintain all menus and table tents and make sure that they are wiped down.
- Empty all interior trash receptacles in the evening.
- Assist with opening and closing of the cash drawer.
- Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.
- Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.
- Maximizes bar profitability by ensuring portion control, monitoring accuracy of charges.
- Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures and complying with legal regulations.
- Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement, monitoring food presentation and service.
- Effectively communicates to management to ensure effective and efficient operations without issue.
- Non-essential duties include other job-related duties as assigned.
WORK ENVIRONMENT
- Must be able to perform repetitive body mechanics, including but not limited to climbing a ladder, standing, stretching, twisting, bending, crouching and kneeling.
- Prolonged standing.
- Repetitive stretching, twisting, bending, and lifting.
- Must be able to work with commercial food preparation equipment with related exposure to hot grease, grills, cookers, food warmers, beverage dispensers, refrigerators, freezers and a variety of electrical appliances, cooking fumes and odors and hot grease.
- Occasional lifting: 20-50 lbs.; Regular lifting on a daily basis: 20 lbs.
EEO Statement
Rizzetta & Company is an Equal Opportunity Employer. Our Company does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.
