Business Systems Manager

McGee Air Services, is looking for an experienced Business Systems Manager to join our Corporate Business Systems Team.

The pay band for this role is $69,873. - $104,810 annually.

The Hiring Target for this role is $69,873 - $86,000 annually.

**This is an on-site role and requires frequent in-office presence, applicants must reside or be willing to relocate to the Greater Seattle area.

The Business Systems Manager will execute McGee's strategic initiatives surrounding the administration of multiple cloud systems, pro-active user support, and develop complex workflows using applicable programs. The ideal candidate will have a strong background in business system administration, be adept at creating and managing workflows, and possess excellent problem-solving skills to resolve complex business challenges. This role constantly uses discretion and independent judgment in their daily work and is critical to ensuring our Business Systems are efficient, reliable, and aligned with our organizational goals.

This role reports to the Director, IT & Business Operations.

The Benefits....

• Competitive Insurance Package
• Paid days off - PTO
• Travel Privileges & Discounts
• Quarterly Bonuses
• Recognition Programs, incentives, and career growth opportunities

Do you have experience in these areas?

• Cloud Systems Administration: Oversee the administration of various cloud-based systems. Ensure their reliability, performance, and security; partner with vendors to ensure KPIs and SLAs are maintained.
• Workflow Development: Assess and provide recommendations to optimize complex workflows using Excel and Microsoft Power Automate. Ensure these workflows meet business requirements and improve operational efficiency.
• User Support: In-partnership with IT and Business Systems Specialists, provide pro-active support to users, addressing system-related queries and troubleshooting issues. Works on assessing the data of the user support requests to develop strong systems to eliminate critical pain-points.
• System Integration: Analyze the business case and manage the integration of different Business Systems to ensure seamless data flow and process efficiency.
• Training and Documentation: Develop and maintain detailed documentation for systems and workflows. Leads training sessions for users on new systems and updates.
• Project Management: Oversee and own projects related to system upgrades, migrations, and implementations. Ensure projects are delivered on time and within budget.
• Data Analysis and Reporting: Utilize Excel and other tools for data analysis review and provides ongoing recommendations to the organization. Analyzes reports to support business decision-making to strengthen our Business Systems throughout.
• Compliance and Best Practices: Owns all systems and applicable processes to meet compliance with relevant laws and best practices. Stay updated with the latest trends in Business Systems and cloud technologies.
• Demonstrate and maintain open and honest communication, creating an inclusive, engaging and high-performance culture that demonstrates McGee's values of Safety, Service, Integrity, Mutual Respect, Accountability and Pride.
• Other duties as assigned.

Must haves to join our team:

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field preferred.
• Minimum of 3 years of experience in Business Systems management, with a focus on cloud systems and workflow development.
• Proficiency in Microsoft Excel, Power Apps, and Power Automate. Strong understanding of cloud system architectures and integrations.
• Excellent analytical and problem-solving abilities. Capacity to troubleshoot complex system issues.
• Strong communication and interpersonal skills. Ability to explain technical concepts to non-technical stakeholders.
• Proven experience in managing IT or business system projects.
• Strong data analysis and reporting skills, with proficiency in Excel and other data analysis tools.
• Ability to self-start and self-direct work in a fast-paced environment
• Flexibility to support travel (approximately 25%) required.
• Ability to obtain and maintain airport security clearance, customs seal, and/or USPS security clearance including background criminal history check, drug screen and fingerprinting.
• Flexibility to work varied shifts, weekends, holidays required.
• High school diploma or equivalent required.
• Must be at least 18 years of age.
• Must be authorized to work in the U.S.

Our Values.....

CULTURE: McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive.

McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Equal Opportunity Employer/Veterans/Disabled

McGee Air Services- An Alaska Airlines Company