Primarily participate as a functional consultant (but also as Project Manager where needed) in WMS implementation projects. Provide Functional support on Warehouse Management Systems.
- Participate (as a WMS project team resource) in future implementations such as the replacement of all current Snap-on and SNAE WMS systems with Infor WMS
- Depending on project, will work as Functional Consultant or Project Manager or both.
- Manages, owns and builds project plans at all levels
- Collect Requirements from business key users. Challenge requirements in order to use as much as possible standard functionality of WMS and avoid unnecessary developments.
- Filter requirements as “must have” and “nice to have” / enhancement request.
- Prepare Functional Designs for Developments
- Works closely with Developers to ensure their correct understanding and delivery of good quality deliverable the first time. Minimize iterations.
- Draft test scripts/scenarios and perform Unit & User Acceptance Tests
- Support Snap-on business units (distribution centers / warehouses) with WMS
- Bug identification & fix with developer.
- Manage enhancement requests.
- Use company issue management tool (currently Jira/ITCOE) to clearly update the progress of tickets, and communicate with other resources (developers etc)
- Frequent Travel could be required at periods, depending on nature of project
- Ability to document Standard Operating Procedures for business processes and tasks
- Given a business or technical issue, will analyze and determine root cause.
- Interface with clients on service level issues and process improvements
- Interface with internal I/T teams to achieve key objectives
- Any other job responsibility as required
- BS in Business, a related discipline
- Minimum 8 years of Experience in implementing and/or supporting WMS systems with focus on improvement projects, automation or optimization of operational logistic processes
- Minimum 4 years of experience of projects implementing the product of Infor WMS
- Experience in gathering Business Requirements, documenting Gaps and participating in the estimation of development effort to satisfy Gaps
- Experience as a projectmanager
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- Responsibilities may require evening and weekend work in response to needs of the applications being supported.