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Form of workThis role provides a great opportunity to work with all levels of senior management providing general support of day to day business functions.
As a Business Support Management Analyst within Business Management team, you will work with a wide range of front office lines of business and support functions to ensure the smooth day-to-day running of the office as well as planning around future growth and aligning to location strategy. You will lead BSM activities for both local entities and manage the local reception staff team. You will report to the regional BSM lead in Dubai and be part of the Middle East/North Africa and SSA BSM team.
Job responsibilities
Manage on/off boarding, transfers in/out
Provide technology hardware, applications & market data
Act as liaison with Project Management (i.e. technology upgrades, facility upgrades, summer intern onboarding)
Act as a conduit to multiple groups and business teams; maintain floor plans, move management, review of cost allocations / cost centers
Provide Business Continuity planning support (Call Trees and Disaster Recovery Site Testing)
Review and certification of Physical Floor Access
Create a dynamic control/compliance environment and continuous risk mitigation in business processes
Ensure that effective business and process controls are maintained consistently across all businesses
Participate in and, at times, help lead strategic initiatives and ad hoc projects within Business Support Management
Required qualifications, capabilities, and skills
Very high level of spoken, written and writing English
2+ years of related experience
Strong oral and written communication skills
Independent problem solving skills
Ability to work under pressure, prioritize multiple assignments, and bring tasks to complete closure
Excellent relationship building skills with the ability to listen well and influence others
A self-starter who is organized and consistently meets deliverables
Focus on Controls and mitigating Risk factors
Knowledge of Microsoft Office (Excel, Word, and PowerPoint)
Comfortable leading an initiative or playing a support role on the broader team
Preferred qualifications, capabilities, and skills
Customer service / Client facing experience
