Business Execution Administrator - Executive Support Associate

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
About this role:
Wells Fargo is seeking a Business Execution Administrator. This role is responsible for helping to deliver a world-class experience for the Wells Fargo senior leadership team. This role will provide reception support for the Well Fargo executive floor and comprehensive support to ensure a quality workplace experience. The role requires strong customer experience skills, attention to detail, sense of urgency and the ability to deliver outstanding service in a fast paced environment.
The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company's risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.
The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.
The COO group also includes a number of teams dedicated to strengthening Wells Fargo's risk and control infrastructure. These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.
The Chief Administrative Office, encompassing the Corporate Properties Group; Corporate Security; Enterprise Business Resiliency; Strategic Programs and Process Improvement; Enterprise Change Management; Supply Chain Management; and Data Management and Insights, delivers important services for our employees and customers.
In this role, you will:
Your will be responsible for helping to deliver a world-class experience for the Wells Fargo senior leadership team. This role will provide reception support for the Well Fargo executive floor and comprehensive support to ensure a quality workplace experience. The role requires strong customer experience skills, attention to detail, a sense of urgency and the ability to deliver outstanding service in a fast-paced environment.
Responsibilities include, but are not limited to:

• Staff reception desk
• Responsible for facilities support, floor administration, systems access, including on-boarding and off-boarding of team members, as needed
• Maintains highest level of professionalism and confidentiality
• Serves as primary source of contact for all workplace needs of Executives
• Delivers a consistent, outstanding customer service experience at all times
• Manages and books reservation requests through Outlook. Modifies reservations as needed and/or requested
• Responsible for room setups; assuring room configurations are correct
• Knowledgeable to provide technical support for in-room AV equipment (i.e. laptop hook up, digital display, conference phone)
• Develops and maintains working relationships with partners and vendors

Required Qualifications, US:

• 2+ years of Administrative Support, Business Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience supporting senior level leaders/executives
• Ability to identify and assess issues then make sound decisions
• Ability to interact with integrity and a high level of professionalism with all levels of team members and management
• Ability to organize and manage multiple priorities
• Ability to provide strong customer service while actively listening and responding in an appropriate manner
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
• Excellent verbal, written, and interpersonal communication skills
• Experience navigating through ambiguity

Job Expectations:

• In-office 5 days weekly

Posting Locations:

• 500 W 33rd St - New York, NY 10001

Pay Range
$26.83 - $40.19
Benefits
Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement

Posting End Date:
8 Jan 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.