Business Services Representative (Employment Facilitator, Ovr)

JOB
Are you passionate about building relationships and helping others? If so, the Department of Labor and Industry, Office of Vocational Rehabilitation (OVR) has an opportunity for you! Join us as a Business Services Representative (Employment Facilitator, OVR) in our Norristown District Office. This position gives you the opportunity to increase employment opportunities and retention of OVR customers by promoting OVR services to businesses, stakeholders, and potential customers. This forward-facing role serves as the Single Point of Contact (SPOC) for local employer partners, while helping Vocational Rehabilitation Counselors connect OVR customers to available jobs. Achieve your potential and fulfill OVR’s mission of assisting Pennsylvanians with disabilities to secure and maintain employment and independence!
EXAMPLE OF DUTIES
As a Business Services Representative (Employment Facilitator, OVR), you will serve as liaison between employers, providers, and district office staff to support established district office programs and customer placement opportunities. You will promote OVR employment programs as well as other employer work incentive programs and services. These include job training, apprenticeships, paid work experiences, supported employment and more! As you maintain established relationships between our department and a variety of stakeholders via phone, email, and virtual and in person meetings, you will also have the opportunity to join local employment organizations and collaborate across all bureaus in shared territories to create new connections in support of our customers. Get involved in our mission by developing and maintaining positive, professional relationships with businesses and stakeholders, visiting their on-site locations, and participating in trainings and conferences. You will also have the opportunity to research and analyze labor market information, identify and resolve problem situations, and make recommendations to supervisors for potential outreach plans. Join our team and make a difference in your community! Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment.Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the probationary period. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in New Castle.Salary: Most employees will start at the beginning level of the advertised salary.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
SUPPLEMENTAL INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only.You must provide complete and accurate information or: your score may be lower than deserved.you may be disqualified.You may only apply/test once for this posting.Your results will be provided via email.