Business Savings & Mma Senior Product Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

TheBusiness Savings & MMA SeniorProduct Manager must have a customer focused mindset with a passion for driving strategies to accelerate business deposits growth and stay one step ahead of evolving economic, technological, and customer needs. This role will oversee the development, pricing and implementation of the Business Savings & Money Market Account strategies within the Business Segment, spanning Business customers with $0- $25MM in sales. U.S. Bank’s strategic priorities to achieve (1) an industry-leading customer experience, (2) sustained relationship, loan balance and market share growth and (3) strong profitability. This team strives for world-class product differentiation and delivery as a core tenet of powering human potential.

Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions), aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.

Additional Job Details

BUSINESS DEPOSITS PRICING PROFITABILITY

• Drive pricing profitability and performance across Business Savings & MMA products, managing short- and long-term outcomes of rate pricing impacts on the business deposits product portfolio including connection to product roadmap, OKRs, and strategic investments. Influences pricing decisions, product offerings, and end-to-end product management.

BUSINESS SAVINGS & MMA STRATEGY, VISION, AND PLANNING

• Pulls from market and competitive insights, customer needs, and internal business priorities to help create Business Savings & MMA product vision (target customer segments, markets, channels, go to market approach, and value propositions).
• Align strategy with business deposits strategic vision by working with cross-functional stakeholders to help shape the product roadmap, investment areas and success measures.

CHANNEL ALIGNMENT AND MANAGEMENT

• Collaborate across channels to help define and deliver performance goals.
• Gathers competitive, customer, market, and internal business priorities to continually optimize strategy that drives business deposits growth.

CUSTOMER EXPERIENCE RESEARCH, INSIGHT AND EXECUTION

• Identifies initial and ongoing Business Savings & MMA strategy by communicating and incorporating customer/user needs, competitive landscape, business objectives, the bank's strategic advantage and economic environment to enhance new or existing deposits strategy.
• Demonstrates deep understanding of product through internal/external research (e.g., creation of personas, story maps, chartering/mapping experience).

GO TO MARKET AND SALES ALL CHANNELS

• Engages with enabling functions (e.g., treasury, marketing, sales, training, operations, go to market, etc.) to position and promote supported and planned strategy to achieve Business Savings & MMA goals.

PERFORMANCE MEASUREMENT AND OPTIMIZATION

• Develops, analyses, monitors, and reports on product performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement. Uses performance metrics to drive towards progress on Savings & MMA product strategies and initiatives.
• Influences and drives alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution.

MARKETING AND ANALYTICS

• In collaboration with marketing, influences multi-channel Business Savings & MMA marketing strategy, budget, and key performance indicators to drive business deposits growth.

Preferred Skills/Experience

• Bachelor's degree, or equivalent work experience
• Typically five to seven years of relevant experience
• Advanced product management or similar experience
• Experience with Jira and Mural applications
• Effective presentation, verbal and written communication skills
• Background in fostering an environment of innovation and customer centricity, institutionalizing agile innovation practices, and a customer insight to action culture
• Experience with Business Banking user base
• Experience in a high-pressure matrixed environment with exposure to multidisciplinary teams

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $129,455.00 - $152,300.00 - $167,530.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.