Business Project Manager - Store Ops / Omni Ops

Job Summary

The primary purpose of this role is to conduct or oversee business-specific projects that are small to medium in size and moderately complex by applying cross-functional (or deep functional) expertise in project management. This includes responsibilities for managing projects end-to-end through the planning, development, execution, and implementation stages, while adhering to Lowe's enterprise project practices. Overall, this role contributes to projects that ultimately work to move the organization forward and provide improvements across the business.

Key Responsibilities

• Delivers multiple Business projects that are less complex or one to two small to medium size moderately complex from planning to minimum realization with full responsibility and accountability for the outcomes; includes organizing and tracking project details and communicating consistently with project stakeholders and personnel

• Develops, analyzes, and manages all touch points of the project plan including responsibility for scheduling, global resource forecasting, managing project financials, and providing input and justification for costs and budget impact

• Monitors or owns the overall performance (timeline, budget, and resource utilization) of small to medium-sized projects against plan and works through the project team to implement adjustments when issues/risks are identified and require resolution

• Partners with IT/Business for requests for information (RFI) and requests for proposal (RFP) processes

• Drives the work of assigned project team by requesting resources to support Technology project demands and communicating a clear vision of project goals and objectives to the team

• Aligns team activities to ensure project milestones are achieved

• Controls and mitigates project risks/issues by performing the qualitative and quantitative analysis of scenarios and trigger events, planning response, establishing contingency plans, anticipating dependencies affected by ongoing project changes, and recommending ways to mitigate future risks to management

• Manages and ensures the alignment, buy-in, and support of diverse project stakeholders by building and maintaining relationships with internal customers, third party vendors, and senior management

• Reviews and/or prepares status reports on key project performance metrics (i.e., deliverables, financials, duration, benefits) and/or provides data input

• Decomposes the work breakdown structure and translates it into detailed project plans, taking into consideration resource availability, dependencies, and the work effort required for individual project tasks

• Participates in formal and informal training to continuously develop technical capabilities and project management skill set

• Specific to the Business - Ensures approved business cases exist for executive sponsored programs. Manages risks, issues, decisions and scope changes.

• Applies deep functional knowledge (e.g. business objectives, operating model, cross-functional macro processes, etc.) in HR, IT, Finance, Stores, Pro, Supply Chain, Merchandising, and Digital to ensure the alignment, buy-in, and support of diverse project stakeholders such as internal customers, third party vendors, and senior/executive management

Required Qualifications

• Bachelor's Degree Business Administration, Marketing, Human Resources, Operations, Finance, Computer Science or related field (or equivalent work experience in a related field) and 4 years experience in program and project management

• 2 years leadership experience with direct report responsibility, comfortable managing teams with 5+ people. Expert in project life cycle methodologies (Waterfall, Agile, etc.), stakeholder. management, conflict resolution, executive communication (written, verbal, etc.

• 4 years' experience developing project Work Breakdown Structures (WBS) / User Stories used to create project schedules and estimates

• Experience managing operational or project/program financial budgets

Preferred Qualifications

• 1-2 Years corporate experience, retail a plus

• 4 years experience in enterprise project planning and coordination and working on projects or programs requiring the integration of cross-functional solutions

• 2 years experience using formal business process improvement methodologies

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.