Business Program Manager - Global Methodology

Description

The Business Program Manager – Global Methodology will be the Strategic Design Team lead for our global methodologies, including a specific focus on Global Payroll and the One View Suite. The Business Program Manager is a strategic business partner that will work collaboratively with the delivery leadership team, stakeholders, and Subject Matter Experts (SMEs) to define the strategy, document the processes, and act as the owner of the end-to-end methodologies that comprise our UKG global delivery. This role will also work to prioritize, manage, and govern the initiatives related to our global delivery, acting as a stakeholder and strategist to align outcomes to our business objectives. This role will also partner with stakeholders and field resources to ensure that processes are documented in project map that align to our methodology and that enable global services teams to execute their work to deliver our solutions in an efficient manner. The role will work closely with our One View product delivery owners and EPIC colleagues to ensure that our methodology stays up to date with the latest changes and in conjunction with our Go-To-Market strategies.
Responsibilities:
•Document and manage the end-to-end processes for the delivery of our global products, including but not limited to One View and the Pro Suite.
•Ensures there is understanding & consideration for cross-dependencies of various initiatives, process changes, re-orgs, tooling changes, major product changes, and any other shifts that result in updates to employee execution in delivery
•Drives scalability, standardization, and accountability for executing changes in alignment with OKRs and primary business objectives of UKG
•Partner with Employee Experience groups to drive successful piloting of new processes, tools, and product updates as required
•Leverage data, defined business objectives, cross functional collaboration, real time business needs and gap analysis to identify on-going needs and opportunities for continuous improvement.
•Maintain and communicate project status, success metrics and business impact for the benefit of stakeholders and GSO leadership.
•Cross-functional partner to multiple groups across Services to facilitate the documentation of processes, including into Project Map.