Business Process Improvement Junior Analyst

Company

DesignOvation Strategies, LLC is an SBA certified WOSB and strategic partner to Federal entities in maximizing ROI, creating business models to modernize, digitize and transform, understanding customer needs, and solving critical challenges to achieve mission success. Our values are customer-centric, employee-serving, out-of-the-box thinking, diverse, and collaborative. We build enduring relationships with our clients and employees that foster success. Our company compensates competitively, provides ongoing coaching, and offers career growth for our diverse and motivated workforce.

Project Summary

This position is for a Business Process Improvement Junior Analyst position within a Federal agency where the contractor team is integrated into the client’s business area. The analyst will be part of a team contributing to a host of tasks including documenting as-is processes, identify improvement areas, training new staff and mapping to-be processes flows.

Role Description

DesignOvation Strategies, LLC is seeking a full-time, HYBRID Business Process Improvement Junior Analyst located in the Washington DC - Baltimore Area, with flexibility for some remote work. The individual will be responsible for identifying, analyzing, and improving Business Processes within our portfolio of clients. The ideal candidate is an analytical and creative problem-solver with evolving facilitation, communication, and change management skills as this role will require significant stakeholder management and alignment among cross-functional teams.

Our professionals help clients transform their Business Processes, improve internal controls, increase efficiency of operations and transparency as well as performance management, and to comply with Federal laws and regulations. During your full-time assignment, you will be given the opportunity to support projects address challenges faced by federal clients. The nature of our projects is extremely fluid and requires self-motivated individuals that are willing to develop solutions on their own or in a team of highly skilled professionals.

Project members are provided the opportunity to interact with our clients' senior management, as well as the opportunity to enhance their skills in the area of technical competency, business development, client service and people development. Our ideal team member is someone who:

Required Qualifications

• Good client management, facilitation and customer service skills
• Excellent interpersonal, communication and change management skills, with an ability to collaborate effectively with cross-functional teams - team chemistry is critical
• Self-starter with ability to work independently and within a team to meet deadlines and exceed client expectations
• Experience and/or interest with Lean Six Sigma, Kaizen, or other Process Improvement methodologies
• Proven track record of identifying and implementing Business Process Improvement initiatives
• Familiarity with project management methodologies and tools
• Strong organizational skills with a high focus on detail and accuracy
• Ability to research and analyze, problem solve, and offer insights and recommendations
• Experience preparing short briefing documents (spreadsheets, talking points, process flows, standard operating procedures, PowerPoint slides, etc.)

Desired Qualifications:

• Operates with a “one team,” mindset through empathy, trust, and collaboration
• Thrives in a culturally-complex, matrixed client environment to deliver exceptional client service
• Proactively develops high-quality, logically-structured written and verbal communications to support client conversations and deliver thoughtful recommendations
• Demonstrates the ability to think critically and see tasks through to completion, along with a professional demeanor
• Manages responsibility for providing day-to-day client service within a fast-paced environment to meet milestones and deadlines
• Graciously receives timely, constructive, and actionable feedback to learn from team members across client engagements and internal initiatives
• Builds and shares knowledge to contribute to our team and firm’s capabilities

Required Education/Training

• Minimum Years of Experience: Experience of 1 - 3 years
• US Citizenship with ability to obtain a Federal security clearance
• Bachelor's degree or higher in Business Administration, Operations, Economics, or a related field
• Highly proficient in using MS Office Suite (MS PowerPoint, MS Excel, etc.)
• Must reside in the Washington, DC metro area and be present onsite twice weekly

Preferred Experience/Certifications

• MS Visio Experience
• Experience with Robotics Process Automation (RPA)
• Previous experience in Federal grants management
• Previous experience in Federal Business Process Improvement
• Certification(s) in Lean Six Sigma Green Belt or Black Belt, Kaizen, Continuous Quality Improvement (CQI)
• Certification: National Grants Management Association (NGMA)
• Certified Associate in Project Management (CAPM)

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Shift availability:

• Day Shift (Required)

Work Location: In person