Business Process Analyst

Business Process Analyst

SiloSmashers, Inc. is a strategy, technology, and management consulting firm, founded in 1992, and located in Reston, Virginia. SiloSmashers delivers superior services and solutions to the public sector in the areas of project/program management, performance management, and IT security. The company provides innovative, collaborative business approaches, and proven methodologies that enable customers to break down organizational silos and optimize operational efficiency to achieve peak performance and mission success. Come join our team!

The Business Process Analyst shall:

Provide general SharePoint analysis and administration support a) Conduct business requirements analysis for SharePoint application solutions b) Work with POD SharePoint administrator to translate requirements into functional and technical requirements c) Provide basic SharePoint administration support to include granting permissions, creating lists and libraries, updating SharePoint site content, and general troubleshooting d) Provide SharePoint training and troubleshooting backup support for POD SharePoint applications

Provide support reviewing organizational strategies, operations, and programs to improve organizational processes and performance. Associated duties include:

• a) Conduct research and Business Process analysis relevant to the POD mission, goals, objectives, strategies, and functions, and then develop recommendations and plans to maximize the capability of existing programs, processes, procedures, and structures to improve access to information, eliminate process waste, and increase decision-maker awareness while minimizing risks.
• b) Review organizational programs, documents, reports, and data for policy implications and impacts on the USMS, districts, and the federal detention management system and assist the BIC with reconciling conflicts between policies and program goals.
• c) Develop strategies, governance, and plans supporting the transition to new operational methods and practices; including communication strategies to effectively inform and create organization and stakeholder buy-in about changes.
• Identify critical internal and external issues and recommend solutions to mitigate the issues. Provide support with strategic and performance planning and reporting to ensure linkage among planning elements (i.e., mission, vision, goals, objectives, strategies, and performance management initiatives). Associated duties include:
• a) Develop and analyze project evaluation criteria to identify the projects that provide the most benefit to POD.b) Developing project plans with the integration, monitoring, and closeout supporting the strategies.c) Develop and maintain processes and means to support tracking and oversight of projects to improve the effectiveness and efficiency of operations. d) Maintain a project pipeline and a project portfolio that aligns with the POD strategies and priorities. e) Track and manage risk to ensure projects stay on schedule. f) Capture and consolidate best practices and lessons learned in order to promote the application of similar process improvement opportunities across the Detention Program. g) Analysis in support of Government Performance and Results Modernization Act (GPRA), OMB A-11 Part 6 and performance-based budget submissions.

Qualifications:

• Excellent communication skills and the proven ability to work effectively with all levels of government staff.
• Experience writing policy and/or Standard Operating procedures.
• Experience with developing, maintaining, and reporting on project plans.
• Experience with project risk management.
• Experience with facilitating working groups, scheduling, agenda creation, meeting minutes.
• Development of "As Is" and "To Be" process diagrams, experience with MS Visio.
• Extensive experience in the development and interpretation of organization structures and processes.
• Experience preparing and delivering briefs to executive leadership on performance results.
• Experience with SharePoint Administration (Granting permissions, updating site pages, creating lists/libraries)

• Preferred:
• Development of Tableau dashboards and interactive maps.
• Experience with developing and maintaining SharePoint applications (E.g., InfoPath, SharePoint Workflows, PowerApps, Power Automate, and Power BI