Business or Engineering Intern

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for.
Summary
Are you curious how your college courses translate to the real world? Are you ready to work alongside experienced professionals on real world projects? An internship at Xcel Energy will give you practical experience in the energy industry at a company that's committed to excellence, environmental stewardship, and leading the clean energy transition.
The Demand Management ("DM") team is interviewing for an intern to support our portfolio initiatives across electricity, natural gas, demand response, and electric vehicles. The work will expand your professional skillset as you learn more about the energy industry and work with customers to maintain grid reliability. The DM team manages a variety of customer programs designed to provide flexible capacity that can be dispatched when the grid is stressed. In total, our DM portfolio controls nearly 1,500 MW of capacity by enrolling customers of all shapes and sizes - from small residential customers to the largest commercial & industrial customers on our system.
The nature of DM programs allows our team to work with a variety of organizations within Xcel Energy, including Commercial Operations, Account Management, Product Development, Marketing, Clean Transportation, and Load Forecasting. Our interns will be active product team members for a number of programs and will participate in a variety of program management activities such as customer enrollments, prospect marketing, vendor management, budget management, demand response dispatching, and event performance analysis. Interns will also have the opportunity to contribute to various team initiatives such as establishing an RFP for a distributed energy resource management system ("DERMS"), building program dashboards, drafting excel spreadsheets, writing detailed memoranda, developing marketing collateral, and refining the portfolio's roadmap strategy.
Example projects
Marketing/Program Growth Focus: Work with DM product teams to support portfolio growth in Colorado based on Strategic Issues decision. This will include evaluating current program participation and identifying prospect market segments and customers to target with marketing campaigns, as well contributing to the strategy and development for those marketing efforts. Work will also include evaluating overall program performance and identifying design improvement opportunities that could allow additional program growth.
Program Operations & Efficiency Focus: Work with Program Managers ("PM") to build summary dashboards that would provide insights into each program such as participation counts, dispatchable capacity, financial tracking, and progress towards annual goals. Interns would also assist PMs with program participant communications in order to provide feedback on communication content and strategy. Depending on skill level, work could also include customer and program performance analysis that could be incorporated inside customer communications or future product strategies. Interns would also have a chance to work with our vendor partners like Google Nest, Tesla, BMW, Ford, and EVSE manufacturers as you learn the programs and contribute to operational tasks like customer enrollments and event dispatching.
This will be a summer opportunity with the potential to extend into the autumn school semester. The candidate should be able to work full-time during the summer.
Essential Responsibilities

• Help create marketing materials to increase customer participation in Demand Management program.
• Assist with customer facing events (webinars, summits, in person meetings, etc) to educate customers and promote the programs.
• Utilize MSFT Excel to create dashboards, performance reports, and billing analyses for customers and Program Managers.
• Assist with Electric Vehicle (EV) program management, especially with customer enrollments, dynamic charging strategy, and data analytics.
• Continuously improve Demand Management processes in conjunction with Program Managers.
• Assist with special projects as assigned.

Minimum Requirements

• Must be a current student pursuing an undergraduate degree in Business, STEM field, or Marketing.
• Proficient in Microsoft Excel, Word, and PowerPoint (knowledge of Visio is a plus).
• Positive and self-motivated to find solutions.
• Excellent organizational experience.
• Ability to work as a team and take direction from multiple individuals.
• Capacity to work 40 hours per week during the summer.
• Ability to commute to office location at least three days per week.

Preferred Requirements

• Have a 3.0 GPA or higher.
• Interested in natural gas, renewable energy, electrical consumption, and/or EVs.

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com.
Non-Bargaining
The anticipated starting base pay for this position is: $16.20 to $23.90 per hour
This position may also be eligible for the following benefits: Pension, 401(k) plan, Paid time off (PTO), Holidays, Personal holidays
Pay and benefit packages may vary based on position. Some employees are under collective bargaining agreements, which determine the benefits they will receive. If the information conflicts with the terms of the written plan documents governing the plan, the plan document will control. Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.
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ACCESSIBILITY STATEMENT
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