Business Operations Manager

Centerline is a content marketing agency with a passion for resolving complex communications challenges with strategic and creative digital content.

Founded in 1996, Centerline Digital is headquartered in Raleigh, NC. We craft strategic content and experiences that provoke thought and create meaningful connections. We’re experts in telling complex stories and believe no two client engagements are the same.

What you bring

The ideal candidate for this role is a self-starter, driven, organized, detail-oriented, takes the initiative, and is willing to take on new responsibilities and take ownership of the work that goes into it. You are someone who thrives in a fast-paced, priority-shifting environment. You have a proven track record of managing several projects and tasks simultaneously with a calm, collected demeanor. You learn quickly and enthusiastically and think creatively and strategically. You have excellent written, oral, and interpersonal communication skills. You have the aptitude for maintaining/improving current processes in place. 

What you’ll be doing

As the Business Operations Manager, your primary responsibility is supporting the Business Operations Department by managing the day-to-day finance, Business Operations, technology, and HR tasks and duties.

Reporting directly to the Senior Director of Business Operations and working in close partnership with third-party vendors and other key team members cross-departmentally.  We are looking for a self starter who can cover a wide rages of responsibilities as listed below. This position is contract with potential for full time.

Key responsibilities will include, but are not limited to: 

• Support the Business Operations Department by handling day-to-day Business Operations, finance, technology, and HR tasks. 
• AR, AP, Revenue Recognition, Collections, bank deposits, bookkeeping, credit card management, PO/IO’s, GL audits, End of Month reconciliations, KPIs and reporting
• Supporting CS with campaign and project data related to finance/budgets, billing, and revenue. 
• Payroll, PTO management, reporting, benefits, unemployment, employee onboarding/offboarding, and general compliance. Working with the third-party HR vendor for support. Assisting with special programs and events. 
• Vendor relationship management and onboarding.
• Assisting with Client Contract management and compliance.
• Take ownership of internal audits and maintain accurate and up-to-date files and data, including audits pertaining to licenses and users across all platforms.
• Partnering with third-party IT/security vendors to maintain compliance, desktop support, Technology projects and tasks, and implementation of new systems.
• General equipment maintenance/replacement schedules. 

Requirements/Qualifications: 

• BS in Accounting, Finance, Business related field, or equivalent experience. 
• 3+ years of relevant experience in accounting, finance, AR/AP, and payroll with a heavy background in operations. 
• Experience with data entry for ERP and accounting systems and familiarity with "Workamajig" software is a plus. 
• Recruiting 

Centerline is committed to ensuring diversity, inclusion, and respect continue to permeate the fabric of our company culture. We embrace, support, and encourage individual differences in age, color, ability or disability, ethnicity, family or marital status, gender identity or expression, language, national origin, political affiliation, race, religion, sexual orientation, veteran status, or other characteristics in our employees, clients, and suppliers. And we believe the collective sum of these differences has a significant and positive impact on our success.

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