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SalaryCome join our team !!!
POSITION PURPOSE:
Responsible for performing reception duties in an efficient manner, in accordance with established procedures.
ESSENTIAL FUNCTIONS OF POSITION:
- Answer telephone, determine nature of call, and relay information within the facility as necessary
- Very good attitude with coworkers, and supervisor.
- Operate paging/telephone system as required and locate personnel through paging system as needed
- Maintain a current list of residents by name and room number, emergency phone numbers of on- call personnel, department extensions, key personnel, etc.
- Give directions/information to visitors, guests, residents, sales representatives, etc.
- Reports suspicious persons/information supervisor immediately
- Ensure guests/visitors abide by existing rules
- Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility
- Maintain confidentiality of all pertinent resident information to ensure resident rights are protected
- Operate various office equipment as needed
- Attend and participate in in-service and on-the-job training as required
- Ensure that residents rights to fair and equitable treatment, self determination, individualfty, privacy, property and civil rights, including the right to wage complaints, are followed
- Participate in the overall quality assessment and improvement program activities
- Assist with administrative duties as required
- Ensure administrative supplies are replenished in work areas as necessary
- Perform additional duties as assigned
High school diploma or equivalent plus a minimum of 6 months related experience; or equivalent combination of education and experience
