Address
Form of workThe Business Intelligence (BI) Lead Engineer is responsible for the full life cycle development, implementation, production support, and performance tuning of the Enterprise Data Warehouse, Data Mart, and Business Intelligence Reporting environments of Valley Metro.
This individual will also be responsible for supporting the integration of those systems with other applications. The Business Intelligence Lead Engineer will design and implement reporting and analytical solutions, including both the design of table structures and the processes used to populate those structures with data from internal and external sources.
The data provided by the Business Intelligence Lead Engineer will help Agency teams drive improvement in key operational metrics, ridership experience, and business results. This role will interact with various development teams, project managers, internal and external customers, senior management, and external vendors. The position operates under administrative supervision reporting to the Manager, IT Service Development and supervises the Business Intelligence team within the IT department. Some after-hours work may be required to resolve outages or to modify systems during scheduled maintenance windows.
As a member of the Valley Metro's Business Technology and Services team, demonstrates the Agency's Core Values of Whatever It Takes, Team Player and Positive Customer Care/Service in performance of daily duties.
Valley Metro is an Equal Opportunity/Affirmative Action Employer Human Resources reserves the right to call only the most qualified applicants to the selection process.
Bachelor's Degree in Business Intelligence, Data Analytics, Business Information Systems, Computer Science or a closely related field and five (5) years' experience in Business Intelligence systems, large scale data analysis, and other advanced business reporting tools OR Equivalent combination of education and/or experience sufficient to successfully perform the essential duties.
Background Investigation:
Employment is contingent upon the results of a comprehensive background investigation including work experience verification, criminal background check, and a personal credit history review.
Licenses and Certifications:
Valid Arizona driver's license The statements listed below describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Evaluates and recommends database/data warehouse components, including hardware, relational database management systems, ETL software, metadata management tools, and database design solutions.
Conducts research and make recommendations on BI products, services, and standards in support of procurement and development efforts.
Assesses and recommends long-term strategic goals for BI development in conjunction with end users, managers, clients, and other stakeholders.
Directs, organizes, and leads projects in the implementation and use of new BI software tools and systems.
Leads the integration efforts for merging BI platforms with enterprise systems and applications.
Designs, codes, tests, and documents all new or modified BI systems, applications, and programs.
Develops the semantic layer, metadata, reports, and report definitions.
Develops graphs and portal interfaces.
Assists in the design of databases and data warehouses to ensure interoperability with BI solutions.
Analyzes user requirements and, based on findings, designs functional specifications for BI front-end applications.
Produces ETL design guidelines to ensure a manageable ETL infrastructure for the BI system.
Designs and delivers end-user training and training materials; provides technical support as necessary.
Troubleshoots BI tools, systems, and software; performance-tune these applications as necessary.
Acts as evangelist for BI benefits across the organization; promote BI usage to relevant departments.
Establishes and maintains relationships with vendors and third-party service providers, acts as a liaison between such entities and other I.T. personnel to resolve issues.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Knowledge and Skills
Knowledge of:
Data warehouse analysis and design, methodologies, and data modelling;
Analyzing user requirements and building front-end BI applications according to specifications;
Strong understanding of relational database structures, theories, principles, and practices;
Data privacy practices, laws, and security standards (e.g. PCI DSS, NIST SP 800-53, HIPAA);
Project management and development life cycles;
Industry trends involving Business Intelligence;
Skills in:
Professional communication, both written and verbal, with internal and external clients;
Explaining complicated and technical information in simple, non-technical language;
Attention to detail, time management, and multi-tasking;
Active listening, teamwork, cooperation, and motivation;
Tier-one applications, databases and data warehouses (e.g. Oracle Database, Microsoft SQL Server, SQL Server Reporting Services, SQL Server Integration Services, Crystal Reports, Microsoft Power BI, Tableau, etc.);
Microsoft Windows and Linux operating systems;
Extract, Transform, and Load (ETL) tools;
Relevant scripting languages (e.g. T-SQL, Perl, Python, R);
Data processing flowcharting techniques;
Database design applications;
Developing custom analytical reports in one or more reporting platform (e.g. Crystal Reports, Tableau, PowerBI);
Microsoft Office software applications (e.g. Word, Excel, PowerPoint, Outlook, OneNote, and Visio);
Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions;
Recommending best options and implementing recommendations in support of goals;
Using initiative and independent judgment within established guidelines;
Analyzing and documenting business processes;
Researching, analyzing and evaluating new service delivery methods and techniques;
Exercising initiative and creativity in the improvement, development, and implementation of projects;
Communicating in writing and verbally in order to interact with co-workers, supervisor, and the general public at a level sufficient to exchange or convey information and to receive work direction. Physical Demands:
Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, driving, lifting, fingering, grasping, feeling, talking, and hearing.
Medium Work; Ability to occasionally lift up to 50 pounds with the assistance of applicable equipment or other employees, and up 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Work Environment:
Physical ability to perform office and related work, including operating computers and office equipment; stamina to sit for extended periods of time.
Incumbents may be subjected to moving mechanical parts and electrical currents.
Limited local travel will also be required to support customers in remote business units.
May respond to system emergencies and system failures on a 24/7 basis.Employment Type: Full-Time
This individual will also be responsible for supporting the integration of those systems with other applications. The Business Intelligence Lead Engineer will design and implement reporting and analytical solutions, including both the design of table structures and the processes used to populate those structures with data from internal and external sources.
The data provided by the Business Intelligence Lead Engineer will help Agency teams drive improvement in key operational metrics, ridership experience, and business results. This role will interact with various development teams, project managers, internal and external customers, senior management, and external vendors. The position operates under administrative supervision reporting to the Manager, IT Service Development and supervises the Business Intelligence team within the IT department. Some after-hours work may be required to resolve outages or to modify systems during scheduled maintenance windows.
As a member of the Valley Metro's Business Technology and Services team, demonstrates the Agency's Core Values of Whatever It Takes, Team Player and Positive Customer Care/Service in performance of daily duties.
Valley Metro is an Equal Opportunity/Affirmative Action Employer Human Resources reserves the right to call only the most qualified applicants to the selection process.
Bachelor's Degree in Business Intelligence, Data Analytics, Business Information Systems, Computer Science or a closely related field and five (5) years' experience in Business Intelligence systems, large scale data analysis, and other advanced business reporting tools OR Equivalent combination of education and/or experience sufficient to successfully perform the essential duties.
Background Investigation:
Employment is contingent upon the results of a comprehensive background investigation including work experience verification, criminal background check, and a personal credit history review.
Licenses and Certifications:
Valid Arizona driver's license The statements listed below describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Evaluates and recommends database/data warehouse components, including hardware, relational database management systems, ETL software, metadata management tools, and database design solutions.
Conducts research and make recommendations on BI products, services, and standards in support of procurement and development efforts.
Assesses and recommends long-term strategic goals for BI development in conjunction with end users, managers, clients, and other stakeholders.
Directs, organizes, and leads projects in the implementation and use of new BI software tools and systems.
Leads the integration efforts for merging BI platforms with enterprise systems and applications.
Designs, codes, tests, and documents all new or modified BI systems, applications, and programs.
Develops the semantic layer, metadata, reports, and report definitions.
Develops graphs and portal interfaces.
Assists in the design of databases and data warehouses to ensure interoperability with BI solutions.
Analyzes user requirements and, based on findings, designs functional specifications for BI front-end applications.
Produces ETL design guidelines to ensure a manageable ETL infrastructure for the BI system.
Designs and delivers end-user training and training materials; provides technical support as necessary.
Troubleshoots BI tools, systems, and software; performance-tune these applications as necessary.
Acts as evangelist for BI benefits across the organization; promote BI usage to relevant departments.
Establishes and maintains relationships with vendors and third-party service providers, acts as a liaison between such entities and other I.T. personnel to resolve issues.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Knowledge and Skills
Knowledge of:
Data warehouse analysis and design, methodologies, and data modelling;
Analyzing user requirements and building front-end BI applications according to specifications;
Strong understanding of relational database structures, theories, principles, and practices;
Data privacy practices, laws, and security standards (e.g. PCI DSS, NIST SP 800-53, HIPAA);
Project management and development life cycles;
Industry trends involving Business Intelligence;
Principles and practices of supervision and mentoring;
Public Transit or Transportation industries desirable.
Skills in:
Professional communication, both written and verbal, with internal and external clients;
Explaining complicated and technical information in simple, non-technical language;
Attention to detail, time management, and multi-tasking;
Active listening, teamwork, cooperation, and motivation;
Tier-one applications, databases and data warehouses (e.g. Oracle Database, Microsoft SQL Server, SQL Server Reporting Services, SQL Server Integration Services, Crystal Reports, Microsoft Power BI, Tableau, etc.);
Microsoft Windows and Linux operating systems;
Extract, Transform, and Load (ETL) tools;
Relevant scripting languages (e.g. T-SQL, Perl, Python, R);
Data processing flowcharting techniques;
Database design applications;
Developing custom analytical reports in one or more reporting platform (e.g. Crystal Reports, Tableau, PowerBI);
Microsoft Office software applications (e.g. Word, Excel, PowerPoint, Outlook, OneNote, and Visio);
Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions;
Recommending best options and implementing recommendations in support of goals;
Using initiative and independent judgment within established guidelines;
Analyzing and documenting business processes;
Researching, analyzing and evaluating new service delivery methods and techniques;
Exercising initiative and creativity in the improvement, development, and implementation of projects;
Communicating in writing and verbally in order to interact with co-workers, supervisor, and the general public at a level sufficient to exchange or convey information and to receive work direction. Physical Demands:
Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, driving, lifting, fingering, grasping, feeling, talking, and hearing.
Medium Work; Ability to occasionally lift up to 50 pounds with the assistance of applicable equipment or other employees, and up 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Work Environment:
Physical ability to perform office and related work, including operating computers and office equipment; stamina to sit for extended periods of time.
Incumbents may be subjected to moving mechanical parts and electrical currents.
Limited local travel will also be required to support customers in remote business units.
May respond to system emergencies and system failures on a 24/7 basis.Employment Type: Full-Time
