Business Development Representative

Position Summary:A Business Development Representative will serve as the first point of contact for all new potential partners and the goal of this role will be to discover, identify and materialize new business opportunities for our CSE and SSE professionals to close business, generate revenue and create new business relationships.

Essential Duties and Responsibilities:To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Engage potential clients in the Channel through professional communication.

· Scrub and input leads from marketing efforts and events in tracking software.

· Maintain cleanliness of HS database to ensure accuracy of available prospects.

· Obtain prospective client information and document everything in CRM.

· Analyze the effectiveness of marketing campaigns and create appropriate follow-up activities based on findings.

· Coordinate with Channel Sales Executive to provide exemplary service to Potential Partners.

· Engage MSPs in pre-sales environment to qualify and scheduled call with CSE and SSE.

· Communicate potential partners’ concerns or issues to Sales Management in a timely manner.

· Get familiar with our offerings to communicate features and benefits of our products and service effectively.

· With the assistance of CSE, create emails and voicemail scripts to use in follow up efforts.

· Maintain knowledge of competitor products and be able to articulate our competitive position in the channel.

· Manage website chat bot within operating hours to answer questions from potential and existing partners.

· Participate in call tree when Sales is unavailable for inbound calls.

· Proactively seek new business opportunities via LinkedIn (other social media platforms TBD).

· Track scheduled appointments and meet with Sales Manager weekly to review appointments.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Competencies:To perform the job successfully, an individual should demonstrate the following.

· Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.

· Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

· Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

· Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

· Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

· Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.

Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Ability: Read and comprehend simple instructions, short correspondence and memos. Write simple correspondence. Effectively present information in one-on-one and small group situations to customers, clients and other employees.

Mathematical Ability: Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs.

Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

· Proficiency with Microsoft Office products.

Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Experience level:

• 1 year

Shift:

• Day shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Work Location: Remote