Business Applications Specialist - HYBRID

The Business Applications Specialist will assist the Business Applications Senior Specialist with his responsibility for all end-to-end business solutions. He will assist the Senior Specialist in design, implementation, administration, and support of both the hardware and software needed for end-to-end delivery.

Key Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensure all customer-facing solutions (test and production) are available, reliable and functioning to exceed end-user specifications.

• Engage in and improve the entire solutions delivery lifecycle for all technology services – input and design, development, deployment, operations, and support.
• Maintain services once they are in production by measuring and monitoring availability, reliability, performance, and overall solution stability.
• Support services before they go live through activities such as system design consulting, developing software tools, capacity planning and readiness reviews.
• Scale systems sustainably through services like automation and evolve systems by designing and implementing for changes that improve reliability.
• Participate in incident/problem management reviews and work to constantly increase the number of issues resolved and reduce the mean time to repair.
• Maintains reliable and secure user access to company all data.

Experience:

• Minimum 1 years’ experience on a large-scale Windows environment supporting both local and remote end-users.
• Knowledge of applications and problem resolution; excellent troubleshooting skills
• Willing to learn databases (Oracle, SQL)
• Minimum 1 years’ experience working in large-scale production operations environments providing mission critical services to end-users.
• Motivated to work quickly and accurately under pressure in time-critical situations.

Education:

• High school diploma or equivalent required

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

About supplyFORCE:

supplyFORCE delivers multi-category MRO (maintenance, repair, and operating) supply chain solutions to Fortune 1000 companies. Our member network of 200+ distributors with more than 2500 branch locations, support each customer plant location with local inventory and best-in-class services at the lowest total cost.

supplyFORCE offers a competitive salary and benefits package that includes:

• Medical, dental, vision, and prescription
• Annual bonus
• Flexible Spending Account or Health Savings Account
• 401(k) contributions and fully vested company match
• Company paid STD, LTD and Life insurance.
• Voluntary life and AD&D coverage available
• Voluntary ancillary coverages for hospital, accident, and critical care
• EAP - Employee Assistance Plan
• Tuition reimbursement
• Referral Bonus
• Generous Paid time off (PTO) and holiday schedule