Application Specialist, Erp

At Ecore International, we transform reclaimed materials into performance surfaces that manage energy and improve people's lives. Why does it matter? Because we believe innovative surfaces have the power to help people in motion be their strongest, healthiest selves, and innovative businesses can help protect the planet we share.
Location: 715 Fountain Avenue, Lancaster, PA 17601
TheApplication Specialist, ERP is a member of our IT team who works collaboratively with all functional departments to solve business needs and provide solutions to run, grow, and transform the business. You will create and maintain highly optimized solutions that adhere to company and security standards. You will address the health and maintenance of all types of applications as well as the integration points between those applications.
What you'll be doing:

• Analyze and troubleshoot ERP system issues reported by end users.
• Analyze and streamline business processes; create, maintain, and develop Business Activity Queries (BAQs), Business Process Management (BPMs), screen modifications, dashboards, SSRS reports and data files to support sales, operations, finance and other business units.
• Participate in ERP conversions and updates; create and implement user acceptance testing for upgrades and design changes; contribute to projects involving implementation, testing, designing, upgrading, and changing ERP applications.
• Initiate improvements on proper processing and recommendations of product usage.
• Provide backup and support to other IT staff on installation, maintenance and updates to hardware and software.
• Collaborate and execute on IT business projects that enable the company's growth and evolution.
• Develop IT solutions to business problems and value-added initiatives on the Project Portfolio driving innovation for the company.
• Test designed solutions with business partners to ensure successful implementation.
• Collaborate and execute functional and technical application roadmaps with associated topologies, business capabilities, and benefits.
• Maintain third party integration services.
• Adhere to security protocols in all areas of IT in compliance with industry-standard frameworks; execute and adhere to Digital Safety and Security plans, including digital privacy compliance.
• Tier 1 and 2 escalation point on all ERP application-related issues.
• Collaborate with all vendors and contractors performing Application services work.
• Solve Incidents in a timely and service-oriented manner; determine root cause of incidents and offer preventative solutions; escalate to next level IT for support after root cause analysis complete or if skill set prevents resolution.
• Support and execute Application services in alignment with ITIL/Service Management.
• Model, train, and support the ITIL/Service Management discipline within IT organization.
• Execute on Merger & Acquisition strategies.
• Support IT Supplier Management Office policies and practices.

What you'll bring to the table:

• Associate's degree or 3+ years of working experience in IT required; Bachelor's degree preferred
• Entry level experience in programming using SQL, C#, Java, PowerShell
• Entry level experience in report development using SSRS, Crystal Reports
• Epicor ERP experience preferred
• Entry level experience with relational databases, experience in MS SQL Server preferred
• Visual Studio experience preferred

What we offer you:

• Competitive medical, dental, vision, and prescription insurance coverage
• 401k with a company match
• Earn PTO hours immediately
• Tuition reimbursement
• Opportunities for development
• 8-minute walk to eco-friendly public transportation from Red Rose Transit Authority

Ecore International is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
NOTICE TO PROSPECTIVE APPLICANTS Ecore International and its subsidiaries participate in the E-Verify program. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer will provide the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. If, after an applicant has been extended and accepted an offer of employment, the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including withdrawal of the offer of employment or terminating your employment. Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer may use E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph.
Other details

• Job Function Indirect
• Pay Type Salary
• Travel Required No
• Travel % 0
• Telecommute % 40
• Required Education High School

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