Business Analyst

When you join the Cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. Join our team and help us confront today’s most threatening and complex obstacles!

Cambridge International Systems, Inc. has a full-time Business Analyst opportunity available based in Doral, FL. Qualified candidates for this job must possess a current DoD Top Secret security clearance.

ROLE RESPONSIBILTIES

• Elicits, gathers, documents, and analyzes business and technical requirements and process workflows.
• Creates and updates documentation for existing and new information technology systems (e.g., requirements analysis, use cases, user stories, and level of effort/resource estimates).
• Analyzes detailed system factors, including input/output requirements, information flow, hardware/software requirements, and reliability characteristics.
• Performs complex administrative and analytical tasks in support of a enterprise operations.
• Monitors and reports performance against plans to ensure contractual, cost, and schedule objectives are met.
• Interacts regularly with customers and other industry representatives to ensure conformance to customer requirements.
• Evaluate current ITIL ITSM environment and existing processes using industry best practices to improve and simplify processes.
• Provide ITIL best practice service management consulting at a strategic, design, and operational level.
• Develops strategies to eliminate gaps in service while improving efficiency and effectiveness.
• Perform gap analysis, identify risk, provide risk remediation strategies, and provide recommendations to improve processes.
• Champion organizational change and adoption of service management best practices by providing coaching and training to ingrain processes into the culture.
• Provides guidance and implements processes and artifacts for Service Strategy, Service Design, Continual Service Improvement, and Quality Assurance processes.
• Provide project management expertise to support Operations and Maintenance (O&M) activities and new Information Technology (IT) requirements.  
  • Create clear and attainable project objectives, build project requirements, and manage constraints.
  • Develop the overall project plan, resource loading, project schedule, and manage project operations.
  • Manage the project stakeholders, project team, project risk, project schedule, and project conflicts.
  • Ensures proper communications are established between customers, teams, and vendors to facilitate the delivery of information technology services.
  • Ensure team members know and execute their respective roles and resources are used effectively.
  • Plan, execute, and close projects on-time and within the established scope of customer objectives.
• Coordinate resolution of operations related issues.
• Additional duties as required.

Required QUALIFICATIONS

• BA/BS or equivalent with 5+ years of experience.
• PMI – Project Management Professional (PMP)
• ITIL v4 Foundation
• Must possess an active DoD Top Secret security clearance with the ability to obtain a TS/SCI.

DESIred QUALIFICATIONS

• Experience working in the DoD or Federal landscape.
• Technically inclined, able to gain proficiency with disparate business applications quickly (Microsoft Project/Visio, ServiceNow, etc.).
• Able to maintain clear communication with a diverse team of individuals and eloquently communicate complex topics to non-technical individuals.
• Is a leader and comfortable coordinating diverse teams of individuals.
• Highly organized and able to maintain structure and efficiency even in chaotic environments.
• A problem-solver and able to resolve issues without granular direction.
• Flexible and able to multi-task effectively to meet delivery requirements on time in an often-shifting landscape.
• Experience with direct customer support for both internal and external customers.
• Experience working with enterprise information technology infrastructure including but not limited to data center operations, server hardware, operating systems, virtualization, networking, storage, monitoring, automation, etc.
• ITIL v4 Expert
• Six Sigma Green Belt

TRAVEL REQUIREMENTS

• Ability to travel up to 10%.
• In some occasions, overnight travel may be required.

PHYSICAL ENVIRONMENT AND WORKING CONDITIONS

Cambridge International Systems complies with Temporary Duty Station (TDY)/Outside Continental United States (OCONUS) vaccination requirements.  If this position requires OCONUS travel (listed above), Vaccine Recommendations by AOR | Health.mil lists applicable current vaccination requirements by location.

Office setting:

• Must be able to work in an office environment, sitting at a desk, looking at a computer for most of the workday.
• Work is physically comfortable; the employee has discretion about sitting, walking, standing, etc.
• May be required to travel short distances to offices/conference rooms and buildings on site. 

BENEFITS AND PERKS

Cambridge International Systems is committed to investing in our employees and their future by providing them with competitive compensation, career development opportunities, comfortable working conditions, and a comprehensive benefits package, some of which are listed below:

• Medical, dental, vision, Life/AD&D/STD/LTD insurance
• 401(k) matching and immediate vesting
• Paid time off and holidays
• Generous tuition & training assistance program
• Relocation assistance
• Sign-on bonuses
• Referral bonuses
• Performance-based bonuses
• Community involvement & outreach
• Wellness program
• Employee Assistance Program (EAP)
• Tickets at Work

Refer to a friend

If you know someone who may be interested, please share this posting.  We are a growing team and there may be more opportunities like this one here at Cambridge International Systems!

MORE ABOUT US

At Cambridge, we recognize innovation and agility grow through diverse collaboration. Our team is comprised of unique individuals, and it is our policy to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.

If you are a qualified individual with a disability or a disabled veteran requiring assistance with the application process, please visit https://cbridgeinc.com/accessibility/ for information on how to request assistance.

Powered by JazzHR

wummM2VRnr