Business Analyst, Starlink Growth

BUSINESS ANALYST (STARLINK GROWTH)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. We are committed to offering access to high-speed internet to customers worldwide and to providing a world class experience of Starlink for all users. You will join the Growth team that is responsible for launching, growing, and improving Starlink around the world. This team will be located at our Hawthorne, CA headquarters but may relocate as needs demand.

RESPONSIBILITIES:

• Define and develop department-level metrics and associated dashboards that quantify the health of our operation and influence change
• Support new market launches, sales & operations planning, product & feature roll-outs, demand generation, and larger cross-functional strategic initiatives
• Conduct analyses that identify issues and opportunities impacting growth, and lead scoping and manage implementation of changes
• Collaborate effectively across many departments, including Network, Finance, Legal, Production, Supply Chain, Customer Operations to ensure data integrity and accurate reporting
• Document and train internal users and leaders on dashboard and tool usage, assists in troubleshooting
• Engage the SpaceX leadership team with quantitative and qualitative updates on performance and opportunities

BASIC QUALIFICATIONS:

• Bachelor's degree
• 2+ years experience within growth strategy, business operations, finance, consulting, or go-to-market planning 
• 2+ years experience with SQL

PREFERRED SKILLS AND EXPERIENCE:

• Bachelor's degree in business, supply chain, management information systems, computer science, engineering, or economics discipline
• 5+ years of experience within growth strategy, business operations, finance, consulting, or go-to-market planning 
• Start-up, consulting, or other demonstrated experience in high-growth, fast-paced, rapidly changing environment
• Advanced experience with SQL (e.g., advanced joins and basic query optimizations) and creating and managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
• Strong project management and self-directed prioritization skills
• Exceptional ability to communicate technical concepts to non-technical audiences at all organizational levels
• Ability to develop and maintain strong relationships across disciplines and with multiple levels of management
• Experience in at least one analytics language (ex. Python, R)
• Advanced understanding of database structures, query optimizations
• Experience working in broadband internet or other consumer product industries

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed
• Willingness to travel to corporate customer sites, other SpaceX locations, and industry events as needed

COMPENSATION AND BENEFITS:

Pay Range:
Business Analyst/Level I: $75,000.00 - $95,000.00/per year
Business Analyst/Level II: $90,000.00 - $115,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.