Job Description
Atlanta GA (Hybrid)
09+ months Contract
Top 5 Must Haves
- Workflow management experience
- CRM experience - These Client will support Neustar products for our Carrier business. It’s unlikely we’ll find folks with specific Neustar experience, so a general understanding of CRMs will be sufficient.
- Process Flow creation experience.
- User story development grooming experience
- User Acceptance Testing execution experience
Qualifications Minimum:
- 8 or more years of experience in related field (i.e. relevant business operations and/or system support, business process design, etc.).
- Workflow management experience
- CRM experience (Neustar preferred)
- Process Flow creation experience.
- 5 or more years of related experience if candidate possesses a related advanced degree and analytical thinking skills.
- Requirements solicitation & documentation experience for new products, lifecycle management and/or enhancements
- Manage, follow, and adhere to the long/short term product roadmap for CRM in conjunction with functional leads.
- Experience in full life cycle implementation (requirements gathering, process design, configuration, functional design, testing, conversion, and deployment).
- Ability to grasp and explain complicated subject matter to others across the business that are less connected to the situation and/or are less technically oriented.
- Exceptional business acumen and story-telling skills – the ability to communicate an insight to be understood easily and to drive action.
- Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization.
- Demonstrated problem solving ability.
- Demonstrated ability to multi-task, work under pressure, and think analytically.