Business Administration Manager

FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries in a variety of challenging roles.

The Business Administrative Manager contributes to the success of Boston operations by handling various administrative functions. The role is a vital member of the Operations team and works closely with management. Key responsibilities include developing internal communication protocols, streamlining administrative procedures, inventory control, office staff management, and seeing opportunities for operational efficiency. Ensures efficient use of supplies and office equipment while adhering to FM Global’s purchasing policies and procedures. Coordinates local oversight of and ensures compliance with health and safety programs. Serves as a local contact for employees and as a resource to provide local information, referring and raising issues to the relevant function or manager.

• Leads the administrative functions to ensure efficient personnel, equipment, and office space use.
• Owns the administrative support function for the operations, including leading a team of that provides various administrative duties in support of the operations and management team.
• Coordinates onboarding and office orientation of new employees with the hiring manager, information services, facilities, and security.
• Maintains office administration processes and procedures and communicates to all employees. Coordinates internal communications, including local announcements for new hires, promotions, and office events.
• Coordinates office moves, space needs, supplies, and equipment. Designated as the primary contact for office and building issues. Assures all locally sourced 3rd party support, service, and supply contracts are reviewed annually.
• Under the mentorship of the risk management function, is responsible for the operations and office compliance with Environmental Health and Safety standards, regulations, and guidelines. Following FM Global standards ensures employees, visitors, and contractors a safe working environment.
• Provides local information and triages employee issues and refers them to respective departments and corporate functions including, but not limited to, HR functions such as payroll, benefits, etc.
• Collaborates with the Business Resource Group (BRG) Committee Leads to advocate for location-specific inclusion events and initiatives as part of a division-wide BRG plan. Ensure initiatives align with Operations' business cycles to minimize disruptions. Support local coordination, execution, and communication with employees.

Minimum high school degree or equivalent experience, bachelor’s degree preferred. Eight years of relevant business experience, which includes the use of leadership and management experience.

• Strong verbal and written communication skills
• Excellent customer service skills
• Shown eye for business and social skills
• Project and time management skills with the ability to multitask and lead a wide variety of tasks and projects with effective results.
• Ability to work independently or in a team and with all levels of the organization.
• Strong leadership and managerial ability.
• Shown decision-making and problem-solving skills; adherence to strict timelines.

The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, generous health, and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.

FM Global is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.