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Description:
ABOUT US:
The h.wood Group is a Los Angeles based hospitality and lifestyle company with a diversified portfolio of upscale nightlife & restaurant concepts. The company is responsible for some of the most iconic brands in the world, including Delilah, The Nice Guy, and Bootsy Bellows, among many others. In addition to hospitality concepts, The h.wood Group offers corporate branding, catering, event production and marketing services. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the world’s best restaurants, nightlife, and events.
REQUIREMENTS:
- Must have previous experience as a Bottle Server in a fast paced, upscale setting.
- Must be 21+ years of age.
- Must be authorized to work in the United States.
- Ability to work well under intense time pressure.
- Excellent emotional control in fast-paced environments
- Dedication to on-time arrival for shifts
- Upbeat and energetic attitude
- Responsible and trustworthy
- Attentive to detail
Responsibilities:
ROLE SUMMARY:
The Bottle Server guides guests through all phases of their experience in the venue. They will be responsible for serving bottles of wine, beer, and spirits to customers in a timely and professional manner. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well in a fast-paced environment.
RESPONSIBILITIES:
- Greet guests in a positive, friendly manner, making them feel welcome.
- Exhibits proper knowledge, selling techniques and service delivery of alcoholic beverages.
- Advises guests on drink selections, pour, and mix drinks at their table, upselling beverages.
- Oversees table maintenance, coordinates service at the table with fellow team members.
- Works with a sense of urgency to anticipate customer needs and other team members.
- Handle cash and credit card transactions accurately and efficiently
- Responsible for maintaining appropriate inventory and proper condition of equipment and operating supplies.
- Communicates with management, and all other service staff regarding all customer needs comments or incidents.
- Follows all procedures and policies set forth by the company, division, and Health Department following all health and safety regulations.
- Performs all opening and closing duties as assigned.