Bmc Remedy Developer

Join Gunnison's exceptional team of IT professionals providing top-notch services to our federal clients! We are seeking a motivated and customer-oriented Remedy Developer to support our Department of the Interior (DOI) Bureau of Indian Affairs (BIA) customer.

Location: Remote

Duties & responsibilities may include but are not limited to:

• Provides technical direction for implementing ITSM processes in the BMC Toolset
• Provide guidance to the client regarding the configuration of the OOB toolset
• Maintain foundation data to support the clients ITSM processes.
• Develop service offerings in Digital Workplace Advanced
• Provide documentation detailing all development, maintenance and configuration efforts
• Provide administrative support as required
• Interface with the Enterprise (Tier 3) support team on behalf of the client
• Ensure Data Integrity especially in the CMDB
• Provides Tier 2 Support for application issues

RequiredQualifications:

The ideal candidate is a Remedy Developer with 10 years of relevant subject matter expertise with BMC Remedy Action Request System, BMC Remedy IT Service Management Suite, and DWP in the following areas: CMDB Common Data Model (CDM), Integrations, Custom Development, Foundation Data, DWPA Service and Workflow development. Also beneficial to have experience with Asset Management and CMDB.

• 10+ Direct Remedy development and administration experience.
• Experience with Asset Management and CMDB.
• Preferred experience:
  
  • Helix ITSM on-prem and other BMC integrations
  • Helix Data Migrator (HDM) Tool experience
  • DWP
  • BMC Discovery
  • BMC Progressive Views
• Preferred certification(s): BMC Professional Certification in DWP-A, Helix ITSM, or Innovation Studio.

Education Requirement: Bachelor of Science degree. 5 additional years of direct Remedy development and administration experience may be substituted for BS degree.

ClearanceRequirement: Ability to obtain and maintain a Public Trust.

Why Join Gunnison?

• Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation.
• Quality is our top priority.
• Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer.
• There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow.
• We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding.
• We hire for careers at Gunnison, not to fill a position.

Employee Benefits

Gunnison employee benefits meet or beat other companies in the Washington, D.C. metropolitan area, including:

• Bonuses AND profit-sharing
• 401k Matching
• Certifications and training allowance $2,500/year
• 3 weeks of personal leave your first year (160 hours can roll over every year)
• 5 days of Flex-Time-Off per year

Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time

In 1994 Gunnison Consulting Group began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could, the company has thrived for 25 years.