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SalaryOur culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
We are looking for a talented Bluebird Site Customer Quality Technician to join our team in Fort Valley, GA!
In this role, you will make an impact in the following ways:
Supports Engineers in carrying out production-related and inspection jobs; assists in monitor materials quality in processing plants and making the required adjustments; ensures maintenance of documentation and records.
Works under minimal supervision.
Compares the physical characteristics of components, materials, equipment and products to technical specifications to identify defects.
Conducts simple tests (for example on electrical function, reliability, packaging quality).
Records results and prepare simple technical reports.
Provides product and component testing using a range of measurement equipment.
Provides advanced programming, training, and operation of measurement and test equipment.
Assists customers in understanding/interpreting product specifications and application of measurement data.
Participates in measurement uncertainty studies for measurements associated with measurement or calibration results.
Ensures proper maintenance and calibration of the measurement and test equipment.
Qualifications
Skills
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Resourcefulness - Securing and deploying resources effectively and efficiently.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Manages conflict - Handling conflict situations effectively, with a minimum of noise.
Decision quality - Making good and timely decisions that keep the organization moving forward.
Measurement Science - Analyzes measurement processes throughout the relevant traceability chain to identify and quantify sources of measurement uncertainty relevant to the appropriate applied measurement science, “Metrology” e.g. Chemical, Dimensional, Electrical, Mechanical, Optical and Radiation and Physical.
Laboratory Management - Leads technical resources while managing the business aspects of a laboratory using measure to control both the technical and business aspects of the organization and assuring the requirements of the appropriate certifications and/or accreditations are met.
Quality Process Management - Applies and manages methods (e.g. SPC, Capability studies, Layered Process Audit, inspection, test) to ensure quality of Cummins products, processes, and services.
Education, Licenses, Certifications
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
Independently performs diagnostics and completes repairs on equipment at customer site
Maintains productive customer relations and ensures prompt and efficient attention to customer needs to minimize customer product downtime
Coaches on preventative maintenance and/or repairs completed by more experienced technicians and/or customer technicians; may provide work direction to others; may review repair plans, parts and tool lists, etc
Manages parts and spares inventory at the work site
Escalates unresolved issues to product specialists / Supervisor
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Identifies additional sales and service opportunities with customer
Completes training in line with skill and business requirements
Maintains work area and tools for cleanliness and proper operation
Ensure adherence to all relevant Health Safety &Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor
Cummins and E-verify
Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Job QUALITY
Primary Location United States-Georgia-Macon-US, GA, Fort Valley, Blue Bird Mfg
Job Type Shop
Recruitment Job Type Shop
