Billing Specialist - Remote/Hybrid Position

Greenwoods Counseling & Referrals, Inc:

Greenwoods Counseling & Referrals, Inc. provides access to high-quality and affordable mental healthcare through a menu of programs and services.

Company core values:

• We respond to the needs of the community with creative solutions.​
• We are guided by compassion.​
• We treat each individual with dignity and respect.​
• We create a thoughtful culture of trust and integrity.

Job Description:

Greenwoods is seeking a Billing Specialist to join our clinical administrative office. This is a remote/hybrid position. Essential skills for the position include careful attention to detail, customer service orientation, growth mindset, and problem-solving abilities.

Applications must include a cover letter and resume.

Responsibilities include:

• Accurately bill all diagnosis and procedures from medical records with proper billing codes; utilize currently accepted structures while adhering to guidelines for correct assignment of codes.
• Record maintenance, daily charges, and preparing and submitting claims to insurance companies.
• Communicate directly with Clinical Office Manager about outstanding claims, notes, note signatures, billing code errors, co-pay issues, etc.
• Transmit claims electronically or mails out paper claims within 48-72 hours.
• Maintain payment entry on a daily basis
• Monitor logs to make sure claims are submitted and received properly through communication and reporting with bookkeeper.
• Complete verification of employee eligibility & benefits for new clients as quickly as possible.
• Correct rejected claims and re-bill in a timely manner.
• Follow-up with insurance companies on unpaid claims to ensure receipt of bills.
• Generate client statements as required and make financial arrangements with clients, by tracking all outstanding balances, statement dates, etc.
• Enter concise and accurate notes in the "billing notes" section of the client account in a timely manner.
• Inform Clinical Office Manager of all problems in a timely manner through bi-weekly billing meetings and reports.
• Articulate knowledge and understanding of organizational policies, procedures, and systems.
• Demonstrate proficiency in Microsoft Office applications and other required systems.

Required Skills:

• Excellent communication skills (written and verbal)
• Proven ability to master and maintain web-based services and scheduling programs, requires attention to detail.
• Careful attention to detail
• Proficient in Microsoft Office including Outlook, Word, and Excel
• A collaborative approach to work
• Problem solving abilities
• A growth mindset; openness to feedback
• Proficient in use of computer and office equipment; fax, copier, scanner and printer
• Experience working in healthcare
• Knowledge of coding and medical terminology.
• Knowledge of and skill in using automated billing systems.
• Knowledge of or willingness and ability to learn the credentialing process for behavioral health providers.

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Choose your own hours

Work setting:

• Hybrid work

Application Question(s):

• How many hours per week are you interested in working?

Experience:

• medical billing: 2 years (Required)
• behavioral health: 2 years (Preferred)

Work Location: Hybrid remote in Litchfield, CT 06759