(Billing Specialist (healthcare)

First Choice Health Centers is looking for a Billing Specialist to perform billing and collection activities for assigned providers, patients and insurance accounts. This individual will be responsible for coordinating all aspects of the billing process for multiple lines of service - medical, dental behavioral health, optometry, podiatry and OB/GYN. This position is located in East Hartford, CT.

Status: Full time working 40 hours per week

Why First Choice?

We are committed to you! We offer great training, great benefits, career growth and employee well-being!

• Medical, Dental and Vision Insurance for employees working 30 hours or more
• 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year
• Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
• Company paid Life insurance
• Voluntary Term, Whole Life, Accident and Critical Care Insurance
• Complimentary premium Calm membership for you and 5 additional memberships you can share (#1 mental health app)
• Recognition programs
• Paid Basic Life Support certification with renewal every 2 years.
• Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm but you will get out on Friday at 3 pm.
• The hourly range for this position is $17.50 - $22/hour. Pay is based on several factors including but not limited to work experience certifications, etc.

For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.

Minimum Knowledge, Skills & Abilities Required:

• Knowledge of accounting; math skills
• Knowledge of medical and billing terminology

Experience and Training:

• College level education in Accounting, Finance, Medical Billing or Healthcare; can be substituted with work experience.
• Graduate of an Accredited Medical Assistant Program
• 2 + years of billing/collections experience in a healthcare of insurance environment.

Experience with ICD-9/10 and CPT coding is highly desired

• Knowledge of healthcare carriers and payer requirements

Standard Job Duties:

• Review unpaid accounts to determine status and appropriate required action based on information generated from practice management system
• Contact payers regarding reimbursement for unpaid accounts over thirty (30) days or as assigned
• Received, review, research and respond to correspondence from insurance companies, attorneys and patients
• Work with other billing operations staff to enhance collection process to ensure timely reimbursement on accounts
• Contact patients as needed to collect appropriate information or to collect patient balances.
• Identify, verify and document account adjustments according to established policy and procedures.
• Ensure service level and productivity requirements are met as it relates to reimbursement of accounts, resolution of tasks and response to inquiries etc.
• Maintain positive working relationships with internal and external customers by providing superior customer service.
• Utilize Medical and Billing Terminology.
• Adhere to Clean Claims Act and HIPAA policy and procedures.

First Choice is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.