Billing Specialist

We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.

Halo is looking for a Billing Specialistwho will be responsible for reviewing orders for accuracy, which entails research and resolution on pricing discrepancies and incorrect product quantity issues. They will be partnering with vendors and/or account executives regarding these inconsistencies, resulting in accurate and timely invoicing to our clients. As a crucial member of the Operations Department, this Billing Coordinator will ensure the invoicing process runs smoothly, impacting the financial operations of the organization.

Responsibilities

• Review and resolve pricing discrepancies on orders placed against vendor invoices received.
• Partners with company Account Executives regarding exceptions to orders, resolving billing issues.
• Ensure invoicing orders are completed within deadline, preventing aging account order past 30 days.
• Escalate complicated orders to leadership for rectification ensuring timely invoicing.
• Review freight charges to apply/remove from order for accurate billing.
• Prepare and update Excel spreadsheets regarding projects and workflow provided by Leadership.
• Maintain/Update ERP system regarding customer records and orders.
• Support the overall team with swing resources to ensure departmental coverage.
• Attending team meetings and providing input on trends, next step resolutions and exceptions.

• 3+ years of Billing, Accounts Payable and/or Accounts Receivable experience.
• Experience in Microsoft Word, Excel, Outlook and Teams.
• Enjoy problem-solving, and helping customers.
• Comfortable making judgment calls, and prioritizing workload.
• Excellent oral, written and interpersonal communication skills.
• Motivated by working in a goal-oriented, deadline-driven team with autonomy in how you work.
• Ability to deliver under deadlines with a high level of accuracy.
• Ability to process over 30 invoices and 100 emails daily
• Active participant in giving and receiving in appreciative and constructive feedback.
• Motivated learner that will take advantage of on-the-job training, complementary training programs, career mentorships, and stretch assignments.

Preferred qualifications

• 5+ years of experience in Billing, Accounts Receivable and/or Accounts Payable.
• Associates degree in Accounting
• Experience with ERP system (i.e. M3, NetSuite, etc.)
• Previous experience in the promotional products industry and/or freight-related experience.

More about HALO

At HALO, we unleash the energy of our client's brands and amplify their stories to capture the attention of those who matter most. For that reason, more than 60,000 small- and mid-sized businesses work with HALO and have made us the global leader of the branded merchandise industry.

• Career Advancement: At HALO, we love promoting from within. Internal promotions have been the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.
• Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of us contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
• Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.
• Flexibility: Most roles offer hybrid work. In addition, we pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority.
• Stay well at HALO: At HALO, we have benefits that support all parts of your life and to find a work-life balance custom to you. We offer nationwide coverage for Medical, Dental, Vision, Life and Disability insurance, and additional Voluntary Benefits. Prepare your financial future with our 401K Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. Please do not use this as an alternative method for general inquiries or status on applications as you will not receive a response. Reasonable requests will be reviewed and responded to on a case-by-case basis.