Billing Manager

JOB DESCRIPTION

HHHC is looking for a collaborative, detail-oriented, and hard-working professional to lead our Billing team full-time. This individual is responsible for managing the organization’s billing department. This position will focus on development and implementation processes including billing and collections activities, eligibility, authorizations, and affiliations. The Billing Manager will recommend policy and procedural changes to ensure continuous improvement in essential job functions. While carrying out the responsibilities of this position, the Billing Manager will ensure all values of client satisfaction, care for our caregivers, accountability, transparency, and teamwork are evident in all actions and encounters.

THE ROLE

You will work directly with the Billing team to:

• Manage the organization’s billing functions, resolving any issues in a timely manner and strategically allocate team capacity to complete time-sensitive work
• Ensure clients are eligible for services received and federal/state regulations are adhered to and stay current in your knowledge of federal/state changes that affect billing
• Monitor and manage the status of claims to limit the number of accounts receivable aging, spenddowns, and write offs
• Manage prior authorization/eligibility/affiliation functions for the organization
• Ensure the proper receipt, data entry, documentation, digital record filing, and notifications of all authorizations
• Manage billing department staff, providing staff with necessary training, communicating organizational changes, performance, and general information
• Provide timely performance feedback to staff, addressing performance concerns in a timely and effective manner
• Lead creation of SOPs for documentation and training purposes to teach your team important billing steps and best practices and keep these SOPs up to date
• Implement and manage technical software processes and procedural flows, both from a regulator and performance improvement standpoint
• Perform other related duties as necessary or assigned

QUALIFICATIONS

• High School Diploma or GED
• Prior industry knowledge (Billing, Accounts receivable, DHS compliance, understanding of home and community based services, MNITS state software, PMAP)
• Extensive knowledge of third-party payer reimbursement systems, rules and regulations relating to A/R
• Prior experience managing teams and developing and coaching people on your teams
• Critical thinker and analytical with an ability to problem solve and perform root cause analysis
• Excellent written and verbal communication skills
• Strong interpersonal skills and extremely organized, work with a high level of confidentiality
• Extremely detail-oriented with a focus on accuracy
• Strong time management with an ability to balance and prioritize a variety of tasks and delegate when appropriate
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)
• A positive, collaborative, and team-oriented attitude with a “no task is too small” mindset is a MUST

ADDITIONAL INFORMATION

Due to the important nature of the projects this position will be supporting, this position is at our office in St. Paul. We are hiring for this position immediately.

Compensation & Employment Benefits

• Medical, dental, and vision insurance
• Life and disability insurance
• Health savings account
• Paid time off and paid holidays
• This role qualifies for annual bonus pay

The salary for this role represents a pay range. Please note that awarded salaries are commensurate with a candidate's experience.

ABOUT HMONG HOME HEALTH CARE

Hmong Home Health Care (“HHHC”) has been providing personalized home care services for the elderly and people with disabilities in the Twin Cities area for over 25 years. Our primary mission is to provide our clients the care and assistance they need to lead the most meaningful and fulfilling lives in the comfort of their own homes. HHHC remains a strong advocate of this vision, which is more important now than ever before. Join our team, help us continue to grow and thrive, and make a difference in countless lives!

HHHC is an equal opportunity employer and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental ability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Work Location: In person