Billing Analyst

This position is responsible for providing accurate and timely billing and customer care services for specific Officers in Charge (“OICs”) and Project Managers (“PMs”), including creating and editing client invoices through invoice delivery in a professional services environment.
Responsibilities

• Prepares draft invoices for delivery, including but not limited to getting approvals, following-up, invoice adjustments, researching data, finalizing drafts, and submitting invoices in a timely manner via email or client-specified electronic billing system.
• Communicates with Executive Assistants (“EAs”) and Officers in Charge (“OICs”) as necessary.
• Responsible for ensuring bills are in compliance with related client contracts.
• Responsible for obtaining the necessary approvals for write-offs and processing write-offs in a timely manner.
• Resolves billing issues and handles ad hoc billing requests.
• Works closely with project teams and Financial Administration to resolve complex billing issues.
• Reviews unbilled invoices for assigned OICs to ensure timely billing.
• Identifies potential issues with unbilled invoices and recommends reserves when necessary.
• Responsible for communicating concerns to the AR & Billing Manager.
• Various related special projects.

Qualifications

• 2-3 years of experience with time/expense management and fixed price billing, including e-billing, ideally in a professional services environment.
• Bachelor’s Degree in accounting equivalent experience.
• Hands on experience with MS Office (Word, Excel) and Oracle (or similar billing system).
• Able to work in a high-volume and fast-paced environment.
• Detail-oriented and deadline driven.
• Strong organizational and time-management skills.
• Strong computer skills, including Oracle and Excel.
• Excellent verbal and written communication and interpersonal skills.
• Capable of working independently with limited supervision.
• Strong analytical and critical thinking skills with an interest in continuous process improvement.