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Form of workAt Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
This SR IT Epic Analyst will be responsible for:
- Serves as a subject-matter expert with deep knowledge of the core Epic application, related non-Epic products/applications and the supported operational processes. Work typically focuses on multiple areas of a broad process within the supported application, most often requiring certification in a second core Epic application. Solutions are often complex and may involve new implementations of whole builds, new functionality or features, new vendors, and/or multiple or new integration points across Epic and non-Epic systems with broad implications for user groups.
- Applying a consultative approach, engages internal subject-matter experts in operations to understand current and anticipated operational needs. Conducts extensive technology and operations analyses to identify root causes of complex problems. Identifies implications, brainstorms solutions and assesses the best option among many.
- Participates in analyzing tickets and requests to identify need for project-based work. Leads or investigates and resolves complex tickets or requests that: cross supported applications, encompass a broader process and/or are difficult to initially define. Resolves more advanced issues related to vendor peripheral device support, as appropriate.
- Performs advanced configuration or customization, as necessary, to address business or clinical needs. Modifies builds incorporating significant edits, whole new functionality, numerous crossapplication integrations, complex logic, creation of new templates based on existing standards. Such changes characteristically impact large numbers and all levels of users and may affect system responsibilities and/or rights of providers with implications for patient admitting, downstream billing.
- Manages the implementation of supported core application changes with third party, Epic-eligible vendors and/or internal proprietary applications to ensure integration. Researches and analyzes the functionality of vendor and internally developed applications. Coordinates Epic integration requirements for nonEpic applications with the appropriate IT team in conjunction with vendor support. Maintains, upgrades and tests associated third party integrations.
- Guides less experienced team members in necessary build and testing.
- May attend and present at external forums.
In order to qualify, you must have:
- Bachelor’s Degree
An Associate’s Degree with an additional 2 years of related experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor’s Degree. - 3 year of experience directly involved in Epic application support/implementation, 5 years preferred, Epic certification in one of the following module areas:
- Resolute Professional Billing Claims and Remittance Administration
- Resolute Professional Billing Administration
- Experience in Professional Billing with a focus on claims and remittance
Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, and Pension.
This role is eligible for a hybrid-remote schedule
Boston Children’s Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption).
Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
