Bilingual Patient Service Representative

We are looking for a Bilingual Patient Service Representative who enjoys interacting with patients and providing assistance, but most importantly making a difference in their lives.

What you’ll do: It’s costumer service focused!

• Patient scheduling, registration, data entry, phones, and front desk
• Patient registration for clinic services and other health assistance programs. Input all patient registration into database and will assist with patient discharge process.
• Conducts intake appointments to determine eligibility for agency services for either medical or dental.
• This opportunity will provide you with the knowledge in local health and community resources to provide direction to members, providers, etc.
• Helps to produce reports regarding enrollment demographics, physician assignments and other ad hoc requests

Who you are:

• Collaborative spirit who enjoys supporting and working with a team
• Able to multi-task in a fast-paced environment yet pay attention to detail
• Promotes excellent customer service
• Compassionate and empathetic communicator
• Highly organized and detailed, with the ability to effectively manage multiple patient files

Education and Experience

• High School Diploma or equivalent (GED)
• At least 2 years of experience in medical or Dental office preferred

Salary Range: $16/hr. – $19/hr. based on experience
Language: Bilingual Fluency in Spanish / English required

Consider our fantastic benefits: All of our staff make a difference in our patients lives, and we value their contributions. Pillars Community health offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career.

• Accrual of 16 days of paid time off for vacation, sick, and personal time
• Supplemental bank of paid time off for extended illnesses
• 12 paid holidays (including floating holidays)
• Comprehensive health, dental, and vision offerings (including generous contributions toward employee coverage)
• Employer paid life insurance and short and long-term disability
• FSA, Accident, Hospital Indemnity, Critical Illness, Voluntary Life, Employee Assistance Program,
• Wellness & Perks discount programs
• 401(k) with company match and complimentary sessions with a financial advisor

Consider working in a Community Mental Health setting and apply at Pillars Community Health! You will join a compassionate and dedicated team and help to further our mission to heal, care and educate!

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Please let us know your hourly pay, thank you!

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• working at a front desk of medical office: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person