Bilingual Loan Specialist

Overview
First National Bank of America is seeking a Bilingual Loan Specialist to complete the due diligence requirements for purchasing prospective loans in compliance with bank guidelines. The Loan Specialist supports the Loan Acquisitions Account Executives, by communicating with outside customers, and third party providers to obtain documentation to submit a thorough, accurate, and complete loan package to Underwriting. This position maintains control of the loan file, monitors dates for appraisals, and ensures that all deadlines are met within a timely and efficient manner. An effective Loan Specialist recognizes and resolves challenges early in the process, and provides excellent customer service. If you enjoy a professional work environment, value an exceptional team atmosphere and possess the skills and talents described, we welcome you to apply to join the First National team!
Bilingual communication in Spanish/English is needed for this role.
Job Type: Full-time
Location: On-site in our East Lansing, MI office
Responsibilities

• Initiate outbound calls to loan payer to verify accuracy of loan terms and property condition
• Provide great service to the sales team and customers
• Follow up on all outstanding orders to third parties and borrowers, within established company deadlines
• Perform the quality control of the file
• Perform other duties as assigned

Qualifications

• Strong organization skills and the ability to prioritize and meet deadlines under pressure.
• Proven attention to detail, including the ability to read, examine, and organize documents.
• Excellent communication skills

Employee benefits

• Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
• Dental - Premiums as low as $0.00
• Vision - Low premium Plan
• Discounted childcare
• Pet Insurance
• Paid Time Off (PTO)
• 401k with employer match
• Adjustable desks that can be raised or lowered to sit or stand

First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.
First National Bank of America is an Equal Opportunity Employer.