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Form of workWelcome!
We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica Bank so special. Make your next career choice a confident one.
Qualifications
Position Qualifications:
Job Description
CLC Servicing and Settlement Specialist
The CLC Servicing and Settlement Specialist II is primarily responsible for handling complex functions assigned to Loan Settlement within the Consumer Loan Center. The Specialist II is expected to independently research and analyze complex out of balance conditions, aged items, exception transactions, and investigation requests either taking independent action to resolve; or, elevating recommended course of action to Servicing Leadership. The Specialist II will have wire transfer authority and will back up coworkers within the team as necessary as well as sharing system and processing knowledge and expertise within and outside the team from a collaboration perspective.
Position Responsibilities:
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned by the Business Bank, the Retail Bank, and Wealth Management. Comerica's more than 9,000 colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica Bank so special. Make your next career choice a confident one.
Qualifications
Position Qualifications:
- High School Diploma or GED
- 3 years of experience in accounting/finance
- 3 years of experience in account balancing and reconcilement
- 1 year of experience utilizing Microsoft Office Products including Word, Excel, and PowerPoint
Job Description
CLC Servicing and Settlement Specialist
The CLC Servicing and Settlement Specialist II is primarily responsible for handling complex functions assigned to Loan Settlement within the Consumer Loan Center. The Specialist II is expected to independently research and analyze complex out of balance conditions, aged items, exception transactions, and investigation requests either taking independent action to resolve; or, elevating recommended course of action to Servicing Leadership. The Specialist II will have wire transfer authority and will back up coworkers within the team as necessary as well as sharing system and processing knowledge and expertise within and outside the team from a collaboration perspective.
Position Responsibilities:
- Review, analyze and resolve complex Banking Center, Servicing, Collections, New Loan Boarding, and 3rd party servicer (FIS VBO) requests communicated via the Accounting Request Group Mailbox and FIS IBS SRM tool. These requests often result in adjustments to client accounts.
- Daily review of a variety of reports to identify client accounts that need adjustments. This includes reversing stop payment, NSF rejects, credit balance refunds, payment transmission issues, daily post deadline checks that need processing (cut 2), TX checks >$4000. Independently analyze, research, and resolve exceptions and issues.
- Daily review of several reports for fraud prevention review. These reports include large check signatures, counterfeit review, BSP payment review. Make recommendations to Servicing leadership for daily review and approval.
- Process flood premium posting to client accounts. Back up and support other Servicing and Settlement functions such as payoffs, IPW check support, Wealth Management account transfer requests.
- Partner with CLC leaders and FIS Liaisons to troubleshoot open tickets impacting Servicing and Loan Settlement. Represent Loan Settlement in FIS related initiatives and updates.
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned by the Business Bank, the Retail Bank, and Wealth Management. Comerica's more than 9,000 colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
