Bilingual Leasing Agent (Spanish-English) Seasons Park Apartments, Richfield, MN

Organization Background
Aeon is a nonprofit developer, owner and manager of quality, affordable homes in the Twin Cities. Since 1986, the award-winning nonprofit has built or renovated 5,900 apartments and townhomes. These homes provide stability to more than 17,000 people each year. At Aeon, we believe everyone deserves a home. But the threat of homelessness is real. Too many people are struggling to make ends meet. One illness, one day without work, one family emergency, could leave them with nowhere else to go. Together, we will act boldly to create and preserve quality, affordable homes for those who need them most. With Aeon, you'll discover hard work that's worth it. Learn more about Aeon at .
Position Summary
Aeon is seeking a Bilingual Leasing Agent (Spanish-English) to provide sales, marketing and customer service support to one of Aeon's Property Management teams in Richfield, Seasons Park Apartments. Seasons Park is a 422-unit multi-family apartment community. This is a sales-oriented position and the ideal candidate will be highly goal-oriented and love working directly with current and prospective Aeon residents in a team-oriented, people-centered environment. The Bilingual Leasing Agent reports to the Senior Assistant Site Manager.
Key responsibilities include, but are not limited to:

• Maintain current knowledge of apartment availability, rates and features
• Greet prospective residents and discuss their housing needs and desires
• Review information packet, floor plans, deposits, etc. and present information regarding community offerings
• Follow established policies and procedures in the qualification, screening and acceptance of applicants for residency
• Conduct property and apartment tours to include the showing of amenities, models and available apartments
• Maintain prospect and leasing data on guest card and in Yardi
• Follow up within 48 hours of showing with prospective resident if lease was not signed and send appropriate thank you card
• Follow the community lease renewal program. Maximize resident renewals
• Prepare lease-related paperwork in an accurate and timely manner. Explain all lease documents to new and existing residents. Ensure all documents are correctly completed prior to resident move-in
• Prepare property information packet
• Prepare move-in packet
• Assist with managing day-to-day operations of the community
• Work closely with Property Manager and Assistant Property Manager to ensure apartments are ready for move-in and maintained in a satisfactory manner
• Complete staff trainings as required
• Maintain and safeguard confidential information
• Remain flexible, receptive and adaptive to change
• Understand and apply basic principles of good housekeeping and safety
• Perform other related duties as requested by Supervisor

Skills & Qualifications

• Bilingual Spanish/English with cultural awareness and sensitivity required
• At least one year of leasing experience or closely related face-to-face sales experience is required
• Proven ability to source and attract clients/customers with a demonstrated ability to "close" a sale is required
• Must have valid driver's license, vehicle, and vehicle insurance
• Ability to engage in high level customer service that is culturally responsive, ensuring consideration for differing needs and expectations of residents, staffs, vendors, community members, etc.
• Working knowledge of basic accounting practices
• Proven ability to work in a team atmosphere
• Proven ability to organize and prioritize work projects
• Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts
• Physical Requirements:
  • Ability to lift up to 10lbs
  • Ability to reach above and below the shoulders
  • Ability to sit and stand for extended periods of time
  • Ability to complete daily tours between properties including but not limited to inspecting grounds, hallways, stairwell and apartment homes
  • Ability to file, open and close file drawers, and enter data into a computer for extended periods of time
  • Ability to withstand external weather conditions

Hours of Work
Full-time, 40 hours per week - rotating Saturdays with other Leasing staff. Must be flexible with schedule.
Compensation $18 per hour plus commissions! Aeon's comprehensive benefits package for full-time employees includes: medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, paid time off and an employee assistance program.
If you are interested in applying for this position, please visit:
Position is open until filled.
Aeon values a diverse work environment. People of color, individuals with disabilities, members of the LGBTQ+ community, and people from other underrepresented communities are strongly encouraged to apply.
Aeon is an Equal Opportunity / Affirmative Action Employer
Employees and residents are encouraged to apply.