Bilingual Front Office Associate/Receptionist

Company Description

KIPP Public Schools is a national network of public charter schools that prepares
students with the skills and confidence to create the future they want for themselves,
their communities, and us all. We are a network of 270 schools, nearly 10,000
educators, and more than 160,000 students and alumni.
● Mission: Together with families and communities, we create joyful, academically
excellent schools that prepare students with the skills and confidence to pursue
the paths they choose—college, career, and beyond—so they can lead fulfilling
lives and build a more just world.
● Vision: Every child grows up free to create the future they want for themselves
and their communities.
● KIPP in Oklahoma: KIPP currently operates as two KIPP regions in Oklahoma.
KIPP OKC was founded in 2002 and serves students grades 4-8 in a middle
school. KIPP Tulsa was founded in 2005 and now serves grades 5-12 in middle
and high school. Nationally, other same-state KIPP mergers/integrations are
occurring to better leverage outcomes, scale, and sustainability. In early 2021,
the KIPP Tulsa and OKC boards approved the hire of shared Executive Director
Darius Kirk and the launch of a due diligence and planning process currently
underway with support from consultants and KIPP Foundation to determine
whether the two regions should combine to become KIPP Oklahoma. As of
December 2021, the KIPP Oklahoma merger was voted on and completed by each representative board of directors. KIPP Oklahoma will officially launch July
1, 2022.

The Five Pillars of KIPP

1. High Expectations. KIPP schools have clearly defined and measurable high
expectations for academic achievement and conduct that make no excuses based on
the students' backgrounds. Students, parents, teachers, and staff create and reinforce a
culture of achievement and support through a range of formal and informal rewards and
consequences for academic performance and behavior.
2. Choice & Commitment. Students, their parents, and the faculty of each KIPP
school choose to participate in the program. No one is assigned or forced to attend a
KIPP school. Everyone must make and uphold a commitment to the school and to each
other to put in the time and effort required to achieve success.
3. More Time. KIPP schools know that there are no shortcuts when it comes to
success in academics and life. With an extended school day, week, and year, students
have more time in the classroom to acquire the academic knowledge and skills that will
prepare them for competitive high schools and colleges, as well as more opportunities
to engage in diverse extracurricular experiences.
4. Power to Lead. The principals of KIPP schools are effective academic and
organizational leaders who understand that great schools require great school leaders.
They have control over their school budget and personnel. They are free to swiftly move
dollars or make staffing changes, allowing them maximum effectiveness in helping
students learn.
5. Focus on Results. KIPP schools relentlessly focus on high student performance
on standardized tests and other objective measures. Just as there are no shortcuts,
there are no excuses. Students are expected to achieve a level of academic performance that will enable them to succeed at the nation's best high schools and
colleges. Teachers will be provided consistent and constant professional development.

Job Description

The Office Associate is a very present face in the schools and delivers first-class customer service to all constituents in the building, including students, parents, staff, and guests. The Office Associate’s primary responsibilities are to operate a welcoming and efficient main office, to coordinate student enrollment and attendance, and to provide daily support to teachers and the school’s leadership team. Ideal candidates will have an entrepreneurial spirit and desire to develop and grow their impact. This is a full-time position that will report to the Director of School Operations.

Duties and Responsibilities

Front Office and Daily Operations

• Welcome and direct visitors according to school’s sign-in procedure
• Address all office communications, including incoming calls, faxes, files, mail, and deliveries
• Maintain complete and accurate student records in cumulative folders and in the student 
• Maintain inventory of Front Office supplies
• Store and administer medication to students as prescribed by doctor or physician
• Attend first aid training and perform first aid as needed
• Communicate with custodial staff when needed regarding cleaning of the facility
• Maintain office equipment as needed
• Schedule meetings and appointments as directed
• Maintain a neat and organized Front Office area
• Maintain a working knowledge of school databases and Microsoft Office

Student Attendance

• Distribute tardy slips as needed to students at the beginning of the school day
• Make morning calls home to students who are absent, and if needed, coordinate absent students’ homework drop-off and pick-up
• Coordinate daily attendance taking, check records, and turn in weekly attendance sheets to Operations Manager for review
• Coordinate parent requests for student early dismissal according to school’s dismissal process

Enrollment

• Manage all incoming applications and enrollment paperwork for new and returning students
• Assist in student recruitment activities, preparing for the enrollment lottery, and coordinating orientation meetings for new students

Communications

• Help distribute weekly newsletters and growth reports and other items such as report card
• Prepare and send out robocalls/text messages to families as directed

Miscellaneous support

• Manage the student store and assist with any school fundraisers
• Help plan and host on-campus and off-campus school events, including student field trips
• Assist team as needed to build a safe, joyful learning environment

General

• Maintain confidentiality of all student and staff information
• Exemplify high standards of ethical conduct according to district policy
• Represent the school in a positive and professional manner
• Maintain a sincere and friendly attitude towards visitors and patrons
• Follow through on and tasks given
• Perform other duties as assigned

Qualifications

Qualifications

• High school diploma required
• Minimum 3 or more years work experience
• Experience working in a school or non-profit preferred
• Ability to self-direct, prioritize and multi-task among competing goals
• Comfort with working in a fast-paced, entrepreneurial environment
• Demonstrated ability to work well with others and build relationships across teams
• Excellent written and verbal communication skills with keen attention to detail
• Unquestioned integrity and commitment to KIPP OKC’s mission and values
• Bilingual Required

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation and Benefits:

This is a Full-Time, 12-month position.  

Work hours are 7:30am - 5:00pm

Employees are eligible to participate in employer benefits including health, dental, life, accidental death and dismemberment, short and long term disability and participation in Oklahoma Teacher Retirement plans.

As an equal opportunity employer, KIPP Oklahoma does not discriminate on the basis of race, color, religion (creed), gender, age, national origin (ancestry), disability, marital status, sexual orientation, military status, or any other basis made unlawful by applicable federal, state, or local laws or regulations.