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SalaryBILINGUAL ENROLLMENT SPECIALIST POSITION
At Vigilance Health, our mission is to enable our providers to measure, improve and demonstrate patient’s outcome scores. We are the leading population health company in California, working with clinics and private practices in providing chronic care management to various patient populations.
We are seeking team members who share our obsession with patient improvement and patient satisfaction, someone that takes initiative, is sharp, and energetic, has creative ideas, organized, interested, engaged, and utilizes their critical thinking skills. Some essential Vigilance Health Core Values are we have fire, we are driven, we are partners, problem solve, and we are coaches. If you share the same values as us, and are interested in making a difference, this is the right place for you. If you are a forward-thinking health care professional who wants to be on the cutting edge of healthcare delivery, consider joining our team!
We currently have an open position for an Entry Level Enrollment Specialist as a result of our recent company growth. Candidates must be able to clearly communicate in both English and Spanish with patients, and explain the benefits of chronic care management.
Some of the Enrollment Specialist’s roles include, but are not limited to:
- Telephone outreach to English and Spanish-speaking patients
- Clear explanation of the benefits of chronic care management
- Concise and accurate documentation
- Computer navigation competence
- Eligibility verification
- HEDIS / gap in care scheduling appointments
Requirements:
Fluency in both English and Spanish is REQUIRED.
Healthcare background preferred (Medical Assistant Certificate); High volume call center experience preferred; or a combination of education and extensive related professional experience to fulfill the job requirements.
Must be proficient with Microsoft (Outlook, Word, Excel); Familiarity with Electronic Health Records is a plus; Must have excellent communication skills (verbal and written) and superb listening skills; Willingness to work between the hours of 8:00 AM - 7:00 PM (Pacific Standard Time); Reliable internet/Wi-Fi connection.
Applicants from the Midwest and East Coast are preferred to contact patients in those regions.
